SERVER/TRAINER Resume Example

Sales & Marketing Manager STRATEGY | LEADERSHIP | PERFORMANCE Extensive sales, marketing, and hospitality experience, with a focus on customer service and relationships. Excellent customer service skills, builds strong relationships with consumers, creating long-term buying relationships and referral base. Recognized by management as a trusted partner in building business and increasing bottom line sales. Keen eye for emerging market opportunities, able to create sales strategies based on buying trends. Creative marketer, responsible for email and direct mail campaigns as well as special events. Skilled manager, responsible for recruiting, hiring and training top talent, budgets, profit/loss statements, scheduling, inventory, compliance issues and cost-cutting strategies. CUSTOMER SERVICE - Builds rapport with customers - remembers names, product preferences to build long-term relationships. MANAGEMENT - Supervises day-to-day operations, oversee staff scheduling. Handles payroll and labor compliance issues. Prepares P/L statements, hiring/firing responsibilities.

Billing, budgets, cash flow, coach, coaching, com, Excellent Communication, client, clients, Customer Service Skills, database, email, Event Planning, fast, financial reports, Forecasting, inventory management, inventory, Inventory Control, logistics, managing, marketing plans, market research, marketing, market, Merchandising, Multitasking, negotiation, presentations, pricing, profit, profit and loss, purchasing, Receiving, reporting, sales, Sales Training, shipping, Staff Development, strategic, Strategic Marketing, tables, Trainer, Website Development