Server Trainer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Energetic, outgoing worker with skills in upselling and interpersonal communication. I am known to work very well with others while also making the time unique for each individual I come across. Working with people is my greatest asset while also providing to the company with gaining proper knowledge of their product. Having deep knowledge of what you are selling in important and I take the time to get to know who i am communicating with so I can give my best and most adequate service.

  • Interpersonal Communication Skills
  • Food Tray Carrying
  • Merchandising Knowledge
  • Exceptional Customer Service
  • Social Media Platforms
  • Practical Learning
  • Group Dynamics
  • Analytical and critical th
Work History
04/2018 to 04/2020
Server Trainer Milestone Retirement Communities Chula Vista, CA,
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Limited portion sizes and used garnishes to control food costs.
  • Provided legendary service to guests while also getting drinks, bread, plates, and silverware.
  • We used a 6 key point system to have the best overall service available.
  • When new roadies were hired, i provided proper training to make sure they passed a food test and gave quality service.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold guests and sold different promotions.
11/2016 to 03/2017
Sales Associate Heritage Federal Credit Union Evansville, IN,
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
  • Cleaned and maintained fitting rooms regularly.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
08/2016 to 11/2016
Crew Member Inspiration Field La Junta, CO,
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every closing and opening shift, as well as any free time during rushes.
  • Elevated customer loyalty by using strong communication and apologetic abilities to resolve customer problems.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Educated coworkers and customers about new products.
Expected in 05/2021
Bachelor of Arts: Psychology
Rhode Island College - Providence, RI
Expected in 05/2017
High School Diploma:
Blackstone Millville Rhigh School - Blackstone, MA

Delta Phi Epsilon- Gamma Xi

  • I held the position of the new member educator during the beginning of the pandemic in 2019-2020. I learned exceptional skills in zoom teaching as well as more personal skills with the new members. I created a platform and power points to share the knowledge of our sisterhood with our new members.
  • I now hold the position of public relations, making our Instagram page as fun and knowledgeable as possible. This platform is used to gain members and share our best qualities through social media. Social media is one of my best strong points by creating hooks and levers to pull people in to new environments.

Curry College Cheerleading

  • I also ran the Curry College Cheerleading Instagram to promote women to be a apart of a team and to share our talents and progress. We won nationals for the first time in 2019, Daytona Florida and I had the job of sharing this huge accomplish through such a large platform.

All Over-

During my flextime I am a part of a cover band called All Over. I am one of the lead singers in the powerful double female lead duo. We perform in bars in the Rhode Island area creating music for others to enjoy. I have exceptional performance skills along with minimal fear of public interaction. I am very capable of grasping the attention of a crowd and making people jump to their feet! I sing music from the 60s to now, but thrive the most as a powerful, female rock vocalist. I am educated in working as a team and listening to each other to create a feeling of one.

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Resume Overview

School Attended
  • Rhode Island College
  • Blackstone Millville Rhigh School
Job Titles Held:
  • Server Trainer
  • Sales Associate
  • Crew Member
  • Bachelor of Arts
  • High School Diploma

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