LiveCareer-Resume

server trainer resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with common software applications Proven success working within fast-paced, collaborative settings.

Formal knowledge gained through excellent classroom performance. Offers excellent communication and organizational abilities along with skill in MS Office and fluency in virtual work. Known for accomplishing objectives and best-in-class time management.

High-energy student currently finalizing Associate’s Degree in Allied Health in Dental Hygiene and prepared to contribute to organizational success while developing new skills and gaining real-world experience. Highly organized and responsible with strong communication and critical thinking skills.

Skills
  • Attention to Detail
  • Team Exercises
  • Role Playing
  • Assignment Delegation
  • Verbal and Written Communication
  • Critical Thinking
  • Microsoft Office
  • Relationship Building
  • Problem Solving
Work History
05/2010 to 10/2015
Server Trainer Erickson Living Dallas, TX,
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Educated bartenders, clerks, and servers on responsible service protocols.
03/2010 to 05/2010
Restaurant Hostess Omni Hotels Hot Springs, VA,
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by Number%.
  • Assessed large restaurant and lounge according to state and federal cleanliness standards.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating and menu information.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
09/2007 to 05/2008
Crew Member Mod Pizza Alexandria, VA,
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Assisted other team members to achieve goals.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Supported great dining and meal experiences for guests.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Observed customer purchases in line and differentiated between standard portions.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Inspected kitchen equipment and appliances Number times per week to verify functional operation.
  • Completed milkshakes and ice cream desserts for customers.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
02/2005 to 02/2006
Crew Member Mod Pizza Bloomingdale, IL,
  • Took orders, prepared meals and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Supported great dining and meal experiences for guests.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Observed customer purchases in line and differentiated between standard portions.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Prepared salads, soups and sandwiches for customers.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Completed milkshakes and ice cream desserts for customers.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Operated as full-service food provider in Type establishment by taking orders, preparing meals and collecting payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Cooked batches of food according to standard recipes.
Education
Expected in 08/2017 to to
Associate Of Science: Dental Hygiene
Southern University At Shreveport - Shreveport, LA
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Southern University At Shreveport

Job Titles Held:

  • Server Trainer
  • Restaurant Hostess
  • Crew Member
  • Crew Member

Degrees

  • Associate Of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: