To obtain a position at Radford University that will allow me to continue to develop skills that will help me as a student and as a future educator, while becoming more involved in the Radford community.
Skills
Effective communication skills--via email, phone call, memos, in person communication, etc.
Leadership skills
Training expertise
Conflict and dispute resolution
Analyzing and processing information
Multi-tasking
Education and Training
North Port High SchoolNorth Port High School, Expected in 06/2020 – –High School Diploma: - GPA:
3.2 unweighted GPA
Ranked in Top 15% of class
New River Community CollegeDublin, VAExpected in – –: - GPA:
Radford UniversityRadford, VAExpected in 05/2023 – –Bachelor of Arts:History - GPA:
Minor in religion
3.455 overall GPA
3.775 in major GPA
Dean's List Honoree Fall 2019
Dean's List Honoree Spring 2020
Experience
99 Restaurants - Server Trainer Quincy, MA, 02/2019 - 06/2020
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
Partnered with team members to efficiently serve food and beverages.
Instructed new staff on restaurant facts, food handling procedures and techniques for maximizing efficiency.
Calculated charges, issued table checks and collected payments from customers.
Watched new staff for concerns such as drug use and card skimming.
Resolved guest issues related to food quality, service times and incorrect orders.
Prepared coffee, tea, soda and other nonalcoholic beverages for guests.
Multitasked effectively to deliver menu items to guests in timely manner.
Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.
Trained new employees on service standards and menu items to improve onboarding processes.
Built extensive knowledge of menu items and wine pairings to drive sales.
Partnered with other servers to manage service to large parties such as receptions and banquets.
Informed guests on recipes with attention to particular allergens.
Bussed tables and removed unnecessary items to facilitate positive experiences.
Promoted specials and seasonal items with detailed descriptions of dishes.
Gardant - Certified Server Trainer Moline, IL, 09/2017 - 05/2019onboardingt shift.
Trained new employees on service standards and menu items to improve onboarding processes.
Built extensive knowledge of menu items and wine pairings to drive sales.
Partnered with other servers to manage service to large parties such as receptions and banquets.
Informed guests on recipes with attention to particular allergens.
Bussed tables and removed unnecessary items to facilitate positive experiences.
Promoted specials and seasonal items with detailed descriptions of dishes.
onboarding
Yrc Worldwide - Community Assistant Carlstadt, NJ, 04/2018 - 05/2018
Protected confidential information of residents with careful documentation.
Worked with environmental services employees to complete cleaning, laundry and housekeeping duties.
Supported residents with behavioral problems by responding in calm, empathetic demeanor.
Contacted tenants to collect overdue rent or to discuss other important issues.
Scheduled maintenance calls.
Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks.
Welcomed 5-10 potential tenants weekly.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Renown Health - Team Member Sparks, NV, 06/2017 - 08/2017
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
Received and accurately processed customer payments.
Developed creative and appealing latte art techniques and instructed coworkers in method.
Properly cleaned all equipment, including coffee grinders, espresso machines, coffee machines, etc. and sanitized counters to avoid illness.
Resolved customer disputes with tact and professionalism.
Greeted guests with pleasant smile and superior customer service.
Managed morning rush of over 30 customers daily with efficient, levelheaded customer service.
Maintained highest standards of conduct and service to support company reputation.
Brewed approximately 3-4 batches of coffee per six hour timeframe, keeping watchful eye on levels to avoid empty machines during peak shop hours.
Greeted over 30 customers daily, answered questions and recommended drinks and pastries.
Memorized official and off-menu preparations to serve all customer beverage desires.
Monitored cafe for seating availability, safety and well being of guests.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Subway - Sandwich Artist City, STATE, 08/2015 - 08/2016
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Completed efficient store opening and closing procedures each day.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Activities and Honors
Regional Best Teacher Award Essay Winner
High ranking officer in the NPHS Marching Band for three years
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
