LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA XXX05
:
Summary

To obtain a position at Radford University that will allow me to continue to develop skills that will help me as a student and as a future educator, while becoming more involved in the Radford community.

Skills
  • Effective communication skills--via email, phone call, memos, in person communication, etc.
  • Leadership skills
  • Training expertise
  • Conflict and dispute resolution
  • Analyzing and processing information
  • Multi-tasking
Education and Training
North Port High School North Port High School, Expected in 06/2020 High School Diploma : - GPA :
  • 3.2 unweighted GPA
  • Ranked in Top 15% of class
New River Community College Dublin, VA Expected in : - GPA :
Radford University Radford, VA Expected in 05/2023 Bachelor of Arts : History - GPA :
  • Minor in religion
  • 3.455 overall GPA
  • 3.775 in major GPA
  • Dean's List Honoree Fall 2019
  • Dean's List Honoree Spring 2020
Experience
99 Restaurants - Server Trainer
Quincy, MA, 02/2019 - 06/2020
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
  • Partnered with team members to efficiently serve food and beverages.
  • Instructed new staff on restaurant facts, food handling procedures and techniques for maximizing efficiency.
  • Calculated charges, issued table checks and collected payments from customers.
  • Watched new staff for concerns such as drug use and card skimming.
  • Resolved guest issues related to food quality, service times and incorrect orders.
  • Prepared coffee, tea, soda and other nonalcoholic beverages for guests.
  • Multitasked effectively to deliver menu items to guests in timely manner.
  • Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.
  • Trained new employees on service standards and menu items to improve onboarding processes.
  • Built extensive knowledge of menu items and wine pairings to drive sales.
  • Partnered with other servers to manage service to large parties such as receptions and banquets.
  • Informed guests on recipes with attention to particular allergens.
  • Bussed tables and removed unnecessary items to facilitate positive experiences.
  • Promoted specials and seasonal items with detailed descriptions of dishes.
Gardant - Certified Server Trainer
Moline, IL, 09/2017 - 05/2019
onboardingt shift.
  • Trained new employees on service standards and menu items to improve onboarding processes.
  • Built extensive knowledge of menu items and wine pairings to drive sales.
  • Partnered with other servers to manage service to large parties such as receptions and banquets.
  • Informed guests on recipes with attention to particular allergens.
  • Bussed tables and removed unnecessary items to facilitate positive experiences.
  • Promoted specials and seasonal items with detailed descriptions of dishes.
  • onboarding
    Yrc Worldwide - Community Assistant
    Carlstadt, NJ, 04/2018 - 05/2018
    • Protected confidential information of residents with careful documentation.
    • Worked with environmental services employees to complete cleaning, laundry and housekeeping duties.
    • Supported residents with behavioral problems by responding in calm, empathetic demeanor.
    • Contacted tenants to collect overdue rent or to discuss other important issues.
    • Scheduled maintenance calls.
    • Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks.
    • Welcomed 5-10 potential tenants weekly.
    • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
    • Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
    • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
    • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
    • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
    Renown Health - Team Member
    Sparks, NV, 06/2017 - 08/2017
    • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
    • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
    • Received and accurately processed customer payments.
    • Developed creative and appealing latte art techniques and instructed coworkers in method.
    • Properly cleaned all equipment, including coffee grinders, espresso machines, coffee machines, etc. and sanitized counters to avoid illness.
    • Resolved customer disputes with tact and professionalism.
    • Greeted guests with pleasant smile and superior customer service.
    • Managed morning rush of over 30 customers daily with efficient, levelheaded customer service.
    • Maintained highest standards of conduct and service to support company reputation.
    • Brewed approximately 3-4 batches of coffee per six hour timeframe, keeping watchful eye on levels to avoid empty machines during peak shop hours.
    • Greeted over 30 customers daily, answered questions and recommended drinks and pastries.
    • Memorized official and off-menu preparations to serve all customer beverage desires.
    • Monitored cafe for seating availability, safety and well being of guests.
    • Enthusiastically engaged customers during busy periods to keep mood light and fun.
    Subway - Sandwich Artist
    City, STATE, 08/2015 - 08/2016
    • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
    • Completed efficient store opening and closing procedures each day.
    • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
    • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
    • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
    • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
    • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
    Activities and Honors
    • Regional Best Teacher Award Essay Winner
    • High ranking officer in the NPHS Marching Band for three years
    • President of the NPHS Speech and Debate Club
    • National Honor Society Member
    • NPHS Student Government Member

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    resume Strength

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    • Completeness
    • Length
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    • Target Job

    Resume Overview

    School Attended

    • North Port High School
    • New River Community College
    • Radford University

    Job Titles Held:

    • Server Trainer
    • Certified Server Trainer
    • Community Assistant
    • Team Member
    • Sandwich Artist

    Degrees

    • High School Diploma
    • Some College (No Degree)
    • Bachelor of Arts

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