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Server Trainer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
11/2016 to 06/2017
Server/Trainer Advance Energy Ronkonkoma, NY,
  • Customer service, handling money, ensuring customer satisfaction, operating a computer system, handling problems when they arose.
07/2016 to 11/2016
Server/Trainer Northern Quest Cusick, WA,
  • I help ensure guests have a great dining experience, very upbeat personality and excellent customer service.
02/2016 to 07/2016
Assembler Ocean Place Long Branch, NJ,
  • I build horse trailers with part of a team.
10/2012 to 07/2015
Blackjack Dealer Ocean Place Long Branch, NJ,
  • Dealt casino games, including blackjack.
  • Shuffled and dealt cards accurately and quickly.
  • Maintained knowledge of game rules, tricks, and procedures.
  • Maintained smooth, quick-paced games.
  • Dealt required number of hands per hour.
  • Watched players to catch and prevent cheating.
  • Taught and reviewed game rules for players.
  • Paid wins and collected losses.
  • Used mental math to perform basic addition, subtraction, multiplication, division.
  • Created a friendly and exciting gaming environment.
  • Responded to guest requests while keeping in control of games.
  • My accomplishments included: Blackjack Supervisor and trainer.
03/2012 to 09/2012
Server Grove Bay Hospitality Group Miami Beach, FL,
  • Took customer orders.
  • Delivered food and drinks to customers at their tables.
  • Checked customer identification before serving alcoholic beverages.
  • Checked in with customers during their meals or drinks.
  • Resolved any customer complaints and fixed any errors in their orders.
  • Prepared food as necessary.
  • Bussed tables.
  • Answered questions about menu items.
  • Worked a cash register.
  • Returned change credit cards, and receipts to customers at their tables.
  • Maintained a fast working pace.
  • Greeted and handled customers with a friendly attitude.
  • Demonstrated knowledge of the house menu.
  • Knowledge sets include: Credit card readers, Food Preparation, Magnetic card readers, Menu, Point of sale POS printers, Point of sale POS software, Touch screen monitors.
11/2010 to 02/2012
Server Food, Cherokee Restaurant City, STATE,
  • Took customer orders.
  • Checked in with customers during their meals or drinks.
  • Resolved any customer complaints and fixed any errors in their orders.
  • Prepared food as necessary.
  • Bussed tables.
  • Answered questions about menu items.
  • Worked a cash register.
  • Returned change credit cards, and receipts to customers at their tables.
  • Maintained a fast working pace.
  • Greeted and handled customers with a friendly attitude.
  • Demonstrated knowledge of the house menu.
  • My accomplishments included: I was a trainer, thought of new ideas, showed teamwork, helped out all members of the restaurant, took care of the customers and tried to make their experience great.
  • Knowledge sets include: Trainer, Point of sale POS software, Food Preparation.
07/2009 to 08/2010
Cashier Beachlers IGA City, STATE,
  • Took payment from customers.
  • Paid out change and cash back orders.
  • Scanned items to ring up prices.
  • Validated checks.
  • Got signatures from customers using debit cards.
  • Assisted other cashiers with difficult customers.
  • Handled cash and made correct change.
  • Gave receipts.
  • Counted money in cash drawer at the beginning of each shift.
  • Maintained clean work area.
  • Figured bills using cash registers.
  • Resolved customer complaints.
  • My accomplishments included: Employee of the month, trainer, Pay raise.
  • Knowledge sets include: Bar code reader equipment, Belt conveyors, Cash registers, Data base user interface and query software, Food scales, Money, Point of sale POS software, Receipts, Trainer.
Personal Information
I enjoy fast paced jobs with the public, I enjoy working with a great team and have an extremely upbeat and outgoing personality. Organized, Independent worker with strong time management skills. Detail- oriented and able to learn new tasks quickly and effectively. I have over 6 years of working in customer service type jobs, I am well-qualified for jobs dealing with customer service, I am responsible, hardworking, reliable, customer service focused, and adaptable to any kind of work. I am a biology student who is finishing up her bachelors degree and intends to graduate in December of 2018. I am a member if multiple clubs on campus including Secretary of the Math, Technology, and Science Club, Vice President of the Biology Club, member of Drovers Against Cancer, and Women in Science club. I stay very active in helping out in these groups on campus as well as outreach and volunteer work.
Education and Training
Expected in
bachelors: Biology
University of science and arts Oklahoma - Chickasha, OK
GPA:
Biology
Expected in 2013
Associate: Science
Redlands Community College - ,
GPA:
Science
Skills
basic, cash register, cashier, Cash registers, Credit, customer satisfaction, excellent customer service, Customer service, Customer Service Training, Data base, debit, Fast, math, Money, Microsoft Office, monitors, POS, printers, quick, Supervisor, tables, teamwork, Trainer, Typing, user interface
Additional Information
  • I enjoy fast paced jobs with the public, I enjoy working with a great team and have an extremely upbeat and outgoing personality. Organized, Independent worker with strong time management skills. Detail- oriented and able to learn new tasks quickly and effectively. I have over 6 years of working in customer service type jobs, I am well-qualified for jobs dealing with customer service, I am responsible, hardworking, reliable, customer service focused, and adaptable to any kind of work. Authorized to work in the US for any employer
Activities and Honors

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Resume Overview

School Attended
  • University of science and arts Oklahoma
  • Redlands Community College
Job Titles Held:
  • Server/Trainer
  • Server/Trainer
  • Assembler
  • Blackjack Dealer
  • Server
  • Server
  • Cashier
Degrees
  • bachelors
  • Associate

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