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Server Trainer Resume Example

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H
SERVER TRAINER
Summary

Knowledgeable serving professional with exceptional leadership, training and observational skills. Diligent and forward-thinking with an adaptable approach and disciplined nature. Successful at maintaining calm in high-stress settings, building long-lasting customer relationships and supporting new employees throughout the learning process and beyond.

Goal-focused Waitress with 3 years of experience working in family restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Dedicated to maximizing table turnover to take advantage of every sales opportunity without sacrificing service.

Dynamic restaurant professional with 3 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Hardworking server with 3 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Focused server with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over 3 years of experience in food industry.

Capable Server Trainer bringing 3 years' experience in the field and looking for a challenging new role. Able to learn quickly and handle simultaneous tasks without sacrificing quality. Skilled at learning and discussing menu items, upselling options and garnishing plates.

Skills
  • Buffet setup and takedown
  • New employee mentoring
  • Point of Sale (POS) system operations
  • Safe food handling
  • Dish preparation
  • Menu memorization
  • Dining customer service
  • Prompt table clearance
  • Waiting tables
  • High-volume dining
  • Food inspection
  • Check payment processing
  • Foodservice techniques
Experience
Server Trainer
Kingston , NY
99 Restaurants/Jun 2018 to Current
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
  • Instructed new staff on restaurant facts, food handling procedures and techniques for maximizing efficiency.
  • Worked directly with servers for more than 7 shifts during the training process.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Customer Service Manager
New Albany , IN
Graphic Packaging/Mar 2016 to Jun 2018
  • Developed open and professional relationships with team members, enabling better, more effective customer service.
  • Answered customer requests with friendly, knowledgeable service and support.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Made sure the cart pushers didnt need help collectimg the carts out in parking lot
  • Made sure that no under the age sold any alcohol
  • Answered customer complaint calls
  • Worked service desk
  • Rn registered if needed
  • Helped with pick up todays
  • Scsnned the out items that were on the shelf
  • Maintained the cashiers breaks and time to go home
Server
Johns Creek , GA
Sunrise Senior Living/Jul 2015 to Mar 2017
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Partnered with team members to efficiently serve food and beverages.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
CNA Team Lead
City , STATE
Indiana Veterns Home/Jan 2014 to Mar 2016
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented activities and recorded information in EMR system.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Used mobility devices and gait belts equipment to transport patients.
  • Delivered nursing assistance to residents in long term- care facility.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Education and Training
GEDCrawfordsville Sr High SchoolOct 2015City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
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Resume Overview

School Attended

  • Crawfordsville Sr High School

Job Titles Held:

  • Server Trainer
  • Customer Service Manager
  • Server
  • CNA Team Lead

Degrees

  • GED

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