LiveCareer-Resume

server trainer resume example with 6+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Sociable skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Menu memorization
  • Dish preparation
  • Point of Sale (POS) system operations
  • Safe food handling
  • Buffet setup and takedown
  • New employee mentoring
  • Dining crew workflow optimization
  • Waiting tables
  • Service prioritization
  • Effective customer upselling
  • Training expertise
  • Foodservice techniques
Experience
08/2018 to Current Server Trainer 99 Restaurants | Portsmouth, NH,
  • Instructed new staff members on food handling procedures and techniques, maximizing efficiency.
  • Provided exceptional service to customers per day at establishment.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Educated new staff on the menu, memorization strategies, and making sure guest are satisfied while dining in with us.
  • Kept an eye out for new employees to make sure they were doing what was expected of them.
  • Calculated guest tabs, issued the tables tabs and collected payments from customers.
  • Supervised staff preparing and serving meals per day.
  • Welcomed guests personally, offering to bring orders while reviewing menu options or cocktail options.
  • Made sure staff performance and service standards were up to expectation to deliver consistent and positive customer experiences.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
03/2016 to 06/2018 Bartender Chef Point Restaurant & Bar | Watauga, TX,
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Lowered liquor costs by leading training on precision pouring and waste reduction to team of bartenders.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Trained new bartenders in to increase knowledge of drink preparation and upselling techniques.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Cleaned glass wear for drinks.
  • Collected guest transactions for tabs. (Cash, card)
04/2014 to 04/2016 Tanning Consultant Planet Tan | City, STATE,
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Scheduled client appointments in person, over the phone, and through email.
  • Maintained detailed records of client feedback and treatment plans to present personalized care.
  • Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Sold tanning products for skin care safety.
  • Signed new clients to a tanning/membership plan that best fit their wants.
  • Took clients payments.
  • Cancelled or froze clients memberships.
  • Restocked items for tanning rooms. Eye protection and towels.
  • Kept up with inventory at each night of what was left of the end of our day.
Education and Training
Expected in High School Diploma | Allen High School, Allen, TX GPA:
Expected in 06/2016 High School Diploma | Wylie East High School, Wylie, TX GPA:
Expected in | Nursing Collin County Community College District, McKinney, TX, GPA:

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Resume Overview

School Attended

  • Allen High School
  • Wylie East High School
  • Collin County Community College District

Job Titles Held:

  • Server Trainer
  • Bartender
  • Tanning Consultant

Degrees

  • High School Diploma
  • High School Diploma
  • Some College (No Degree)

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