LiveCareer-Resume

Server Togo Delivery Driver Hostess resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Certifications
  • ServSafe Food Manager certified
  • South Carolina TIPS (Training for Intervention Procedures) Certified
Experience
Fine Dining Server , 10/2022 to Current
Sorrel River RanchMoab, UT,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
  • Trained in wine and liquor service in order to provide full and positive experiences to guests.
  • Provided guests with information about menu items, made suggestions and took orders.
  • Matched wines with menu items and guest preferences.
  • Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
  • Maintained smooth and efficient flow of guests into and out of assigned sections.
Fine Dining Server, 04/2022 to 10/2022
Outback SteakhouseCity, STATE,
  • Trained in wine and liquor service in order to provide full and positive experiences to guests.
  • Provided guests with information about menu items, made suggestions and took orders.
  • Matched wines with menu items and guest preferences.
  • Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
  • Maintained smooth and efficient flow of guests into and out of assigned sections.
  • Picked up food in kitchen and delivered to guests according to established protocols.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Presented menus and answered questions regarding items.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Fine Dining Server, 04/2021 to 04/2022
Paula Deens Family KitchenCity, STATE,
  • Trained in wine and liquor service in order to provide full and positive experiences to guests.
  • Provided guests with information about menu items, made suggestions and took orders.
  • Matched wines with menu items and guest preferences.
  • Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
  • Entered customer food orders into computer system.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Greeted newly seated guests quickly and efficiently.
  • Rearranged tables and chairs, located and polish extra silverware to prepare for large groups.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • help anywhere and everywhere needed in restaurant to assure every guest has the best experience possible.
  • Up - Sale items to guest depending on preference and situation.
Bartender /Server, 11/2021 to 09/2022
Medieval Times Dinner & TournamentCity, STATE,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Provided exceptional service to high volume of daily customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Greeted newly seated guests quickly and efficiently.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Server/Togo/Delivery Driver/Hostess, 10/2020 to 04/2021
Bellacinos RestaurantCity, STATE,
  • Contacted customers prior to delivery to coordinate delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Rearranged tables and chairs, located or rolled extra silverware and plates to prepare for large groups.
Server/ Closer/ Trainer, 08/2018 to 10/2020
Company NameCity, State,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Provided exceptional service to hundreds of customers per day at this establishment.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Help with coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Helped closed down the establishment at the end of the night and guide employees on what to do .
Server/Entertainer, 01/2018 to 09/2018
Company NameCity, State,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Greeted customers, answered questions .
  • Arranged place settings with fresh tablecloths, tableware and Play mats.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Greeted newly seated guests quickly and efficiently by having them cheer and enjoy their section.
Manager/Server, 12/2016 to 01/2018
Company NameCity, State,
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Make schedules for all employees.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, drinks and desserts to increase profits.
Summary

Sociable employee with 8 years in FOH and BOH Knowledge. Is skilled with fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations. Talented Fine Dining Server with a resourceful and flexible nature in the face of diverse guest needs and changing policies and menu items. Adept at taking on any dining room role without skipping a beat.

Education and Training
Cosmetology Degree: Cosmetology/ Esthetics , Expected in 01/2021
Strand College - Myrtle Beach, SC
GPA:
High School Diploma: , Expected in 05/2018
Conway Highschool - Conway, SC,
GPA:

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Resume Overview

School Attended

  • Strand College
  • Conway Highschool

Job Titles Held:

  • Fine Dining Server
  • Fine Dining Server
  • Fine Dining Server
  • Bartender /Server
  • Server/Togo/Delivery Driver/Hostess
  • Server/ Closer/ Trainer
  • Server/Entertainer
  • Manager/Server

Degrees

  • Cosmetology Degree
  • High School Diploma

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