Server Togo Delivery Driver Hostess resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Certifications
ServSafe Food Manager certified
South Carolina TIPS (Training for Intervention Procedures) Certified
Experience
Fine Dining Server , 10/2022 to Current Sorrel River Ranch – Moab, UT,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Upsold customers from shelf to premium brands to help boost sales.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Poured wine, beer and cocktails for patrons.
Collected and organized daily till totals and tips.
Trained in wine and liquor service in order to provide full and positive experiences to guests.
Provided guests with information about menu items, made suggestions and took orders.
Matched wines with menu items and guest preferences.
Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
Maintained smooth and efficient flow of guests into and out of assigned sections.
Fine Dining Server, 04/2022 to 10/2022 Outback Steakhouse – City, STATE,
Trained in wine and liquor service in order to provide full and positive experiences to guests.
Provided guests with information about menu items, made suggestions and took orders.
Matched wines with menu items and guest preferences.
Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
Maintained smooth and efficient flow of guests into and out of assigned sections.
Picked up food in kitchen and delivered to guests according to established protocols.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Brought wine selections to tables with appropriate glasses and poured for customers.
Presented menus and answered questions regarding items.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Fine Dining Server, 04/2021 to 04/2022 Paula Deens Family Kitchen – City, STATE,
Trained in wine and liquor service in order to provide full and positive experiences to guests.
Provided guests with information about menu items, made suggestions and took orders.
Matched wines with menu items and guest preferences.
Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
Entered customer food orders into computer system.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Greeted newly seated guests quickly and efficiently.
Rearranged tables and chairs, located and polish extra silverware to prepare for large groups.
Reviewed identification for patrons before serving alcoholic drinks.
help anywhere and everywhere needed in restaurant to assure every guest has the best experience possible.
Up - Sale items to guest depending on preference and situation.
Bartender /Server, 11/2021 to 09/2022 Medieval Times Dinner & Tournament – City, STATE,
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Provided exceptional service to high volume of daily customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Greeted newly seated guests quickly and efficiently.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Server/Togo/Delivery Driver/Hostess, 10/2020 to 04/2021 Bellacinos Restaurant – City, STATE,
Contacted customers prior to delivery to coordinate delivery times.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Rearranged tables and chairs, located or rolled extra silverware and plates to prepare for large groups.
Server/ Closer/ Trainer, 08/2018 to 10/2020 Company Name – City, State,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Provided exceptional service to hundreds of customers per day at this establishment.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Help with coordinated trainings to help individuals learn company policies and procedures and job tasks.
Helped closed down the establishment at the end of the night and guide employees on what to do .
Server/Entertainer, 01/2018 to 09/2018 Company Name – City, State,
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Greeted customers, answered questions .
Arranged place settings with fresh tablecloths, tableware and Play mats.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Greeted newly seated guests quickly and efficiently by having them cheer and enjoy their section.
Manager/Server, 12/2016 to 01/2018 Company Name – City, State,
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Trained employees on cooking techniques, safety standards and performance strategies.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Priced and ordered food products, kitchen equipment and food service supplies.
Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Make schedules for all employees.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials, drinks and desserts to increase profits.
Summary
Sociable employee with 8 years in FOH and BOH Knowledge. Is skilled with fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations. Talented Fine Dining Server with a resourceful and flexible nature in the face of diverse guest needs and changing policies and menu items. Adept at taking on any dining room role without skipping a beat.
Education and Training
Cosmetology Degree: Cosmetology/ Esthetics , Expected in 01/2021 Strand College - Myrtle Beach, SC GPA:
High School Diploma: , Expected in 05/2018 Conway Highschool - Conway, SC, GPA:
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