LiveCareer-Resume

server supervisor resume example with 7 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Ambitious student pursuing Dietetics degree eager to contribute developed knowledge in retail role. Skilled in efficiently handling cash and card transactions and providing exceptional customer service in all settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Natural foods specialist
  • Opening and closing procedures
  • Food safety understanding
  • Customer service
  • Administrative support
  • Organization
  • Problem resolution
  • Team management
  • Communications
  • Serving expertise
Experience
Server/Supervisor, 08/2017 to 03/2020
Tyson FoodsAlbertville, AL,
  • Oversaw food preparation, production and presentation according to quality standards.
  • Inspected freezers and refrigerators prior to each shift to check temperatures levels, verifying proper functionality.
  • Handled cash and card transactions daily with accuracy and efficiency.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Supervised team of 15 employees in restaurant establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Server/Bartender/Secretary/Supervisor, 01/2015 to 06/2019
The Old Spaghetti FactoryCity, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Maintained organized filing system of paper and electronic documents.
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
Supervisor, 03/2013 to 06/2015
The Sandwich SpotCity, STATE,
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Organized food preparation stations and replenished supplies regularly.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Completed efficient store opening and closing procedures each day.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Monitored and counted food stock and supplies to reorder on time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Education and Training
Associate of Science: Allied Health And Nutrition, Expected in 05/2019 to Canada College - Redwood City, CA
GPA:
Bachelor of Science: Dietetics, Expected in 05/2021 to San Francisco State University - San Francisco, CA
GPA:

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Resume Overview

School Attended

  • Canada College
  • San Francisco State University

Job Titles Held:

  • Server/Supervisor
  • Server/Bartender/Secretary/Supervisor
  • Supervisor

Degrees

  • Associate of Science
  • Bachelor of Science

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