server retail sales associate resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Diligent Retail Associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock and setting up promotions.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Driven [Job Title] motivated to leverage strong background in sales and related positions. Committed to developing strategic and successful merchandising strategies to meet and exceed objectives. Knowledgeable about customer service practices and sales principles.

Personable Retail Assistant with [Number] years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers and organizing merchandise. Recognized for exceptional organizational and multitasking abilities.

Personable [Job Title] with background providing exemplary customer service in retail settings. Versed in POS systems operations and money handling. Results-oriented individual committed to developing positive relationships with vendors and customers.

  • Problem-Solving
  • Stocking and Receiving
  • Policy and Procedure Adherence
  • Self-Checkout Assistance
  • Merchandising
  • Teamwork and Collaboration
  • Store Opening and Closing
  • Upselling Techniques
  • Sales Goals Attainment
  • Time Management
  • Flexible Schedule
  • Customer Needs Assessment
  • Cash Handling
  • Customer Service
  • Strong Communication and Interpersonal Skills
  • Ability to Lift 40 pounds
  • Loss Prevention
  • Merchandising and Display
  • Payment Processing
  • Product Recommendations
  • Returns and Exchanges
  • Inventory Management
  • Engaging with Diverse Customers
  • Store Policies and Procedures
  • Building Customer Loyalty
  • Building Customer Relationships and Loyalty
  • Exceeding Customer Expectations
  • Item Ticketing and Pricing
  • Energy and Physical Stamina
  • Sales and Promotions
  • POS Software
  • Safety and Cleanliness Standards
  • Product Demonstrations
08/2018 to 08/2020
Server/Retail Sales Associate Innovage Loveland, CO,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Welcomed customers, offered to help locate items, and suggested merchandise without being intrusive or pushy.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Utilized strong customer service skills to meet and exceed sales goals [Number]%.
12/2012 to 08/2015
Social Worker Apex Systems Charleston, WV,
  • Maintained confidential case documentation.
  • Maintained lists of resources helpful to clients.
  • Maintained thorough case history records and wrote detailed reports.
  • Developed workable solutions for recurring problems for individuals and families.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Administered conflict resolution strategies to help families resolve disputes.
  • Provided mental health support to homeless clients and connected each with community resources.
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Completed intake assessments with patients and drafted community re-entry plans following treatment.
  • Counseled and prepared residents for transition to independent living.
  • Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
  • Directed protective placement, case management, parent education and family reunification activities.
03/2002 to 10/2011
Clerical Worker Heartland Industries City, STATE,
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Maintained business records by updating customer information.
  • Updated financial, customer and business records in company databases.
  • Handled requests-for-information and delegated customer service tasks to appropriate employees.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Monitored office supply use and stock levels and placed replenishment orders.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Organized training materials and user manuals to promote onboarding sessions.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Education and Training
Expected in 12/2012 to to
Bachelor of Science: Social Work
Murray State University - Murray, KY

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Resume Overview

School Attended

  • Murray State University

Job Titles Held:

  • Server/Retail Sales Associate
  • Social Worker
  • Clerical Worker


  • Bachelor of Science

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