server restaurant waitress resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
I can offer ideas, work smart not harder. I am always willing to help any team member if they need it. I can get along with everyone. I would be a great asset because i am a hard worker.
Skills
Dining customer service
Food safety understanding
Wine pairings
Special dietary requirements
I am a team player.
I am very responsible and dependable.
I always finish a job and or project.
When I come to work i I leave everythin
Education and Training
Roseville High SchoolRoseville, MIExpected in 06/2006 ā āHigh School Diploma: - GPA:
Experience
Mhc Equity Lifestyle Properties - Server/Restaurant Waitress Howe, IN, 10/2016 - Current
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Operated POS terminals to input orders, split bills and calculate totals.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Calculated charges, issued table checks and collected payments from customers.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Provided exceptional service to high volume of daily customers.
Entered customer food orders into computer system.
Monitored customer movements and quickly cleared empty tables for future customers.
Provided items requested by customers, including sauces and drink refills.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Processed customers' payments and provided receipts.
Greeted newly seated guests quickly and efficiently.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Led team in carrying out day-to-day tasks with customer service program in mind.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Successfully balanced [Task] and [Task] seamlessly without sacrificing work quality.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Sent orders to kitchen staff by [Action].
Reviewed identification for patrons before serving alcoholic drinks.
Chili Pepper's Tanning - Front Desk Clerk City, STATE, 02/2015 - 07/2017
Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
Maintained clean and presentable reception area to maintain professional business reputation.
Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
Processed payments, issued bills and kept drawers accurate to meet financial targets.
Managed front desk, greeting students and visitors.
Handled payment processing and provided customers with receipts and proper bills and change.
Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Replied to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Verified and collected client payments.
Managed customer complaints and rectified issues to complete satisfaction.
Answered telephone calls, greeted visitors and provided information and directions.
Delivered friendly and knowledgeable support to current and prospective customers.
Processed [Number] telephone and walk-in reservations per [Timeframe].
Curves Fitness - Circuit Trainer City, STATE, 01/2007 - 09/2009
Led, instructed and motivated individuals during training activities, including cardiovascular exercise, strength training and stretching.
Communicated with clients to determine goals and performed client assessments.
Offered clients educational information, including materials on preventative care, nutrition, body mechanics, fitness, stress management and ergonomics.
Arranged motivational exercise programs to promote healthy lifestyle choices.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Studied multiple programs to provide health education, wellness and fitness program development to clients.
Assisted clients with developing reasonable diets and nutritional guidelines.
Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep all client information current.
Implemented continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
Performed competitive market analysis to identify opportunities for business growth.
Developed orthopedic exercise rehabilitation plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
Improved membership enrollment by utilizing sales and marketing methods.
Secured contracts with local school districts to provide athletic training to students.
Increased customer base through door-to-door canvassing and initiating cold calls.
Created individual workout routines based on member fitness level.
Guided clients in safe exercise, taking into account individualized physical limitations.
Created fitness routines to motivate clients to remain in wellness programs.
Successfully completed training initiatives, increasing customer loyalty.
Watched clients during exercises and assisted with exercises.
Prepared teaching area for each class and returned all equipment to storage after classes.
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