server manager resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
  • Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
  • Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Hardworking employee with, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Performance Improvement
  • Supply Ordering and Management
  • Back of House Management
  • Front of House Management
  • Menu Pricing and Writing
  • Equipment Maintenance and Repairs
  • Quality Assurance
  • Managing Deliveries
  • Scheduling Staff
  • Problem-Solving
  • Inventory Management
  • Profit Optimization
  • Staffing and Sales Reporting
  • Anticipating Problems
  • Portion Control
  • Health Code Compliance
  • Employee Performance Evaluations
  • Service Delivery Management
  • Problem Solving
  • Money Handling
  • Time Management
  • Budget Administration
  • Cost Estimation
  • Sales and Marketing
  • Reliable and Responsible
  • POS Terminal Operation
  • Conflict Resolution
  • Critical Thinking
  • Enforcing Nutritional Standards
  • Calm and Pleasant Demeanor
  • Work Planning and Prioritizing
  • Collaboration and Teamwork
  • Managing Reservations and Large Parties
06/2022 to 08/2022
Server Manager Hyatt San Jose, CA,
  • VerifIed and confirmed staff schedules to properly cover shifts.
  • Motivated staff through acknowledgment of hard work and achievements.
  • Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Provided information about menu selections and made recommendations.
  • Served orders by picking up and delivering customers' choices from bar and kitchen.
  • Maintained table setting by removing courses, replenishing utensils and refilling drinks.
  • Established standards for personnel performance and customer service.
  • Investigated and resolved complaints regarding food quality, service or accommodations.
  • Provided cross and ongoing training to help servers and wait staff improve skills crucial for productivity.
  • Wrapped sandwiches, hot entrees and desserts for serving or for takeout.
  • Oversaw food preparation and safety protocols to comply with federal, state and local regulatory guidelines regarding food service.
  • Assisted staff by serving food and beverages or bussing tables.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Trained new employees to perform duties.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Delegated work to staff, setting priorities and goals.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Explained goals and expectations required of trainees.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
07/2004 to 11/2014
Chiropractor Assistant San Ysidro Health Center San Diego, CA,
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Assisted back office patient processes to reduce office wait times.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Handled general office duties to support administrative staff during peak hours.
  • Contacted medical facilities to schedule patients for admission.
  • Prepared treatment rooms for patient examinations.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Processed orders for medical supplies and lab equipment.
  • Supported administrative staff by processing payments.
  • Explained treatment procedures and physicians' instructions.
01/2008 to 01/2012
Bartender Shift Manager Mcdonald's Bethany, MO,
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Supervised cleanliness of guest service areas before, during and after service.
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
  • Executed [Type] bar program to implement new menu rollouts, bolstering revenue.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports for management.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Poured wine, beer and cocktails for patrons.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Collected and organized daily till totals and tips.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Completed regular bar inventories and daily requisition sheets.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Checked identification of guests to verify age requirements for alcohol purchase.
Education and Training
Expected in 05/2005 to to
Associate of Applied Science: Business Administration And Management
University of South Alabama - Mobile, AL

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Resume Overview

School Attended

  • University of South Alabama

Job Titles Held:

  • Server Manager
  • Chiropractor Assistant
  • Bartender Shift Manager


  • Associate of Applied Science

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