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Server Manager Resume Example

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SERVER MANAGER
Professional Summary

Communicative Server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering 3 years of experience providing service to 3 years dinner guests at Hotel and Restaurant. Detailed organizer of service operations with versatility in stressful circumstances.

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Dependable Server with 3 years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Motivated Server with 3 years of experience successfully serving customers in busy, restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.

Organized Server with experience in Hotel and Restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Service-oriented Server with 3 years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.

Experienced Server/ Manger with over 3 years of experience in Hotel and Restaurant Industry . Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Food quality standards
  • Safe handling procedures
  • Restaurant procedures knowledge
  • Kitchen staff coordination
  • To-go order preparation
  • Cash handling
Work History
Server Manager, 03/2019 to Current
Company Name – City, State
  • Provided continuous evaluation and feedback to server employees.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Motivated staff to perform at peak efficiency and quality.
Banquet Server, 03/2018 to 03/2019
Company Name – City, State
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Cleared dishes and glassware quickly following each course.
  • Served appetizers, entrees and refilled beverages for events up to 200-350 guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
Server , 03/2018 to 03/2019
Company Name – City, State
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Greeted and maintained relationships with regular customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
Education
Bachelor Of Science In Hotel And Restaurant : Hotel, Tourism And Restaurant Management , 06/2017
St. Paul University Philippines - City

Double Degree Bachelor

Bachelor of Science in Hotel and Restaurant Management and Bachelor of Science in Tourism Management

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Resume Overview

School Attended

  • St. Paul University Philippines

Job Titles Held:

  • Server Manager
  • Banquet Server
  • Server

Degrees

  • Bachelor Of Science In Hotel And Restaurant : Hotel, Tourism And Restaurant Management , 06/2017

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