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server hostess busser food runner resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Outgoing professional, skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Skills
  • Food Handler Certification 
  • CPR Certified 
  • Service-oriented
  • Wine, liquor and food service
  • Flexible schedule
  • Interpersonal skills
  • Strong communication skills
  • Professional demeanor
  • In-depth food and wine knowledge
  • Meeting deadlines
  • Employee mentoring
  • Employee training
  • Point of Sale (POS) system operation
  • Record-keeping and bookkeeping
  • Cash register operation
  • Inventory monitoring
  • Trained in food safety guidelines
  • Guest and client satisfaction
Experience
Server/ Hostess/Busser/Food Runner, 04/2018 - 12/2018
Alcatraz Cruises Bridgeport, CT,
  • Greeted guests, provided seating and explained menu options.
  • Maximized table turns and rotated seating for optimal guest satisfaction.
  • Proficient in correct food handling techniques, including proper food temperature and equipment cleaning.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Transported all dirty tableware from dining room to dishwashing area for proper cleaning.
  • Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts.
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
  • Ensured positive customer dining experiences by executing effective quality assurance practices.
  • Drove sales by effectively upselling products to customers.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer.
  • Supported long-term business need strategies by generating guest relations feedback for process improvements.
  • Ensured tables were kept neat by clearing away dirty dishes, wiping down surfaces and refreshing glasses or beverages.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Sales Representative/ Sales Manager, 04/2017 - 03/2018
Houston Medical Center Perry, GA,
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Maintained currency on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Filled out expense reports for accounting.
  • Ensured effective customer communication to maintain customer satisfaction and loyalty.
  • Exceeded monthly sales goals by 90% through successful selling.
  • Grew customer base by identifying needs to deliver relevant product solutions and promotions that achieve client budgets.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Server, 02/2019 - 11/2019
Lazy Dog Restaurant & Bar City, STATE,
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
EMT-Basic, 09/2019 - Current
Firstmed Ambulance City, STATE,
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Assessed emergency situations and prioritized medical care for patients.
  • Remained level-headed and proactive during emergency situations.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
  • Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Documented all patient information, including condition or injury, treatment and medication administration.
  • Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
Education and Training
Associate of Applied Science: Nursing/ EMT, Expected in
-
Northern Virginia Community College - Annandale, VA
GPA:
Status -

4.0 GPA

Thesis: Art Therapy; Clay-work Art 

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Resume Overview

School Attended

  • Northern Virginia Community College

Job Titles Held:

  • Server/ Hostess/Busser/Food Runner
  • Sales Representative/ Sales Manager
  • Server
  • EMT-Basic

Degrees

  • Associate of Applied Science

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