Responsible Intern proficient in working with children and communicating with fellow Playhouse staff members. Passionate and motivated, with a drive for excellence. Service-oriented Server, Hostess, Busser, and Food Runner. Core competencies include excellent communication skills among customers and co-workers, and great time management skills. Handles tasks with accuracy and efficiency. Hard worker who is confident, driven, energetic and approachable.
Highlights
Active learner and listener
Great with children
Some Spanish
Experience
Server/Hostess/Busser, 03/2015 to 05/2015 Dierbergs – Fenton, MO,
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Skillfully anticipated and addressed guests' service needs.
Consistently adhered to quality expectations and standards.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Effectively used items in stock to decrease waste and profit loss.
Correctly calculated charges, issued bills and collected payments.
Maintained a professional tone of voice and words at all times, including during peak rush hours.
Facilitated prompt and accurate seating and service of all guests.
Politely answered phones promptly and recorded and confirmed reservations.
Actively complied with all health department regulations and rectified issues immediately.
Filing Clerk, 05/2014 to 08/2014 Flasher Equipment Co – City, STATE,
Keep records of materials filed or removed, using logbooks or computers.
Add new material to file records or create new records as necessary.
Perform general office duties such as typing, operating office machines, and sorting mail.
Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
Answer questions about records or files.
Scan or read incoming materials to determine how and where they should be classified or filed.
Find and retrieve information from files in response to requests from authorized users.
Hostess/Busser/Food Runner, 03/2014 to 08/2014 The Liberty Bar – City, STATE,
Greet guests and seat them at tables or in waiting areas.
Wipe tables or seats with dampened cloths or replace dirty tablecloths.
Set tables with clean linens, condiments, or other supplies.
Fill beverage or ice dispensers.
Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
Serve ice water, coffee, rolls, or butter to patrons Provide guests with menus.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Answer telephone calls and respond to inquiries or transfer calls.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Inform patrons of establishment specialties and features.
Receive and record patrons' dining reservations.
Load trays with accessories such as eating utensils, napkins, or condiments.
Carry food, silverware, or linen on trays or use carts to carry trays.
Intern/Assistant Education & Outreach Director, 11/2012 to 08/2014 The Playhouse SA – City, STATE,
Assist acting/dance/scenic instructors with tasks for Conservatory students Organize performance groups and direct their rehearsals.
Keep students informed of community events such as plays and concerts.
Sit in on production and staff meetings, provide input for upcoming events and advertising.
Research information to provide to local media for upcoming events.
File and pull specific information and records regarding past performances, performers, venues, etc.
Study and rehearse roles from scripts in order to interpret, learn and memorize lines, stunts, and cues as directed.
Work closely with directors, other actors, and playwrights to find the interpretation most suited to the role.
Learn about characters in scripts and their relationships to each other in order to develop role interpretations.
Collaborate with other actors as part of an ensemble.
Perform humorous and serious interpretations of emotions, actions, and situations, using body movements, facial expressions, and gestures.
Work with other crewmembers responsible for lighting, costumes, makeup, and props.
Sing and/or dance during dramatic or comedic performances.
Education
Bachelor of Arts: Theatre Performance, Expected in Jun 2018 Santa Fe University of Art & Design - Santa Fe, NM GPA:
Theatre Performance
Awards
Robert Redford/Emerging Artist Scholarship (Santa Fe University of Art & Design 2014-2018) The desire to pursue a fulfilling life and career in the arts. The belief that positive social change comes through study of the arts and a quest for lifelong learning. The goal of promoting voices that are not always part of the conventional dialogue.
High School Diploma: , Expected in Jun 2014 Henry Ford Academy The Alameda School for Art - San Antonio, TX GPA:
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