Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 9 years experience serving up to 15 dinner guests at an upscale seafood restaurant. Has experience in being a lead server and leading a team. Admin experience and Front of the house management experience. Has extensive knowledge on running a restaurant.
Skills
Extensive food/beverage knowledge
Food safety certified
General knowledge of computer software
Honest, trustworthy and punctual
Management and leadership experience
On time and reliable
Able to work in continuously-standing position for four or more hours
Comprehensive understanding of budgeting
Aloha POS system
Personable and affable
Proficient in customer service
Schedule flexibility
Strong client-interaction skills
Strong time management skills
Willing to work late hours
Works well as part of a team
Excellent multi-tasker
Energetic, friendly and enthusiastic
Work History
Server/Headwait/Admin/Key, 11/2010 - 08/2016 Bonefish Grill – City, STATE,
Developed and maintained positive working relationships with others to reach business goals.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Provided friendly and attentive service.
Inventoried and restocked items throughout day.
Precisely described menu items and special offerings and appropriately identified wine pairings.
Helped open up five new Bonefish locations in the U.S.A
Paid all bills, ordered all food/beverage products.
Did pay roll
Did all server check-outs at the end of the night.
Making sure all servers were doing their job correctly
Handling guest complaints
Responsible for coordination of up to 18 servers in restaurant with capacity of 200.
Server/cook, 05/2008 - 10/2010 Swensons – City, STATE,
Answered telephone calls and responded to inquiries.
Cooked all food
Took guest orders from their car
Money and math skills
Making sure all food was prepared correctly
Cleaned and inspected galley equipment, kitchen appliances, and work areas
Cleaned and organized eating, service, and kitchen areas
Education
High School Diploma: , Expected in 2010 - Stow High School - Stow, Ohio GPA:
Bachelor of Science: Nursing, Expected in Current - Keiser University - Tampa, GPA:
Accomplishments
Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
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