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server dishwasher hostess cashier resume example with 2+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Results-driven Waitress with 3 years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.

Skills
  • Health code requirements
  • Food inspection
  • Liquor, wine and food service
  • Seating assignment preparation
  • Kitchen station support
  • Dining crew workflow optimization
  • Table Bussing
  • Payment processing
  • Menu memorization
  • Dining customer service
  • Price memorization
  • Food safety understanding
  • Table setting arrangements
  • Special dietary requirements
  • Menu knowledge
Experience
06/2018 to 12/2020 Server, Dishwasher, Hostess, Cashier Provino’s Italian Restaurant | City, STATE,
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
06/2018 to 09/2018 Cashier, Sandwich Artist, Dishwasher, Janitor Subway | City, STATE,
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Responded to emergency cleaning requests to meet client expectations.
  • Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Completed efficient store opening and closing procedures each day.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Organized food preparation stations and replenished supplies regularly.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Organized custodial closets to easily find equipment and supplies.
01/2018 to 06/2018 Cashier, Hostess Frontera Mex-Mex Grill | City, STATE,
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
Expected in 05/2020 to to High School Diploma | Grayson High School, Loganville, GA GPA:
Expected in to to | Georgia Gwinnett College, Lawrenceville, GA GPA:
Expected in to to | Criminal Justice Georgia Gwinnett College , Lawrenceville, GA GPA:

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Resume Overview

School Attended

  • Grayson High School
  • Georgia Gwinnett College
  • Georgia Gwinnett College

Job Titles Held:

  • Server, Dishwasher, Hostess, Cashier
  • Cashier, Sandwich Artist, Dishwasher, Janitor
  • Cashier, Hostess

Degrees

  • High School Diploma
  • Some College (No Degree)

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