LiveCareer-Resume

Server Dining Room Supervisor resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Experienced [Job Title] offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Experienced [Job Title] with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness. Successful at offering speedy assistance to maximize customer satisfaction.

Skills
  • Multitasking and time management
  • Eager to learn
  • Willing to adapt
  • Balancing cash drawers
  • Money handling
  • Attentive to customers
  • Customer service
  • Knowledgable of sanitation requirements
  • Following supervisor instructions
  • Consulting supervisors
  • Supervisory experience
  • Stockroom rotation
  • Stockroom organization
  • Stockroom inventory
  • Restroom detailing
  • Dining room setup
  • Dining room services coordination
  • Dining room organization
  • Dining room monitoring
Education and Training
Jacksonville High School Jacksonville, IL Expected in 05/2011 High School Diploma : - GPA :
Experience
Steak N Shake - Stuller Inc. - Server/Dining Room Supervisor
City, STATE, 06/2018 - Current
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Greeted newly seated guests quickly and efficiently.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Processed customers' payments and provided receipts.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Sent orders to kitchen staff by [Action].
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Tam's Cafe - Server/Server Shift Leader
City, STATE, 07/2017 - 06/2018
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Processed customers' payments and provided receipts.
  • Greeted newly seated guests quickly and efficiently.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Sent orders to kitchen staff by [Action].
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Bogie's Cafe - Opening/Closing Server
City, STATE, 06/2016 - 06/2017
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Calculated charges, issued table checks and collected payments from customers.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Processed customers' payments and provided receipts.
  • Greeted newly seated guests quickly and efficiently.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Sent orders to kitchen staff by [Action].
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Kottage Kafè - Server/Hostess/Cashier
City, STATE, 11/2009 - 04/2016
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Sent orders to kitchen staff by [Action].
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Processed customers' payments and provided receipts.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Greeted newly seated guests quickly and efficiently.

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Resume Overview

School Attended

  • Jacksonville High School

Job Titles Held:

  • Server/Dining Room Supervisor
  • Server/Server Shift Leader
  • Opening/Closing Server
  • Server/Hostess/Cashier

Degrees

  • High School Diploma

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