Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Experienced Waitress bringing enthusiasm, dedication and able to operate in fast-paced environment. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. I Have over 6yrs experience in restaurant/hospitality.

I truly believe in customer satisfaction especially when it comes to the dinning experience. I also believe that it is not always about the tip they leave on the table, that its about the smile they leave with on their face that says I have done my job as a server and we have done our job as a team/company.

Skills
  • Proficient With Waiter, DoorDash, And Favor Apps
  • Excellent personal service experience
  • Hospitality and service knowledge
  • Buffet service
Experience
05/2019 to 09/2019 Server/Customer Service Cashier The Rock Wood Fired Pizza | Vancouver, WA,
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recommended daily specials, and desserts to guide patrons toward more profitable items.
  • Prepared salads and appetizers to back up kitchen staff.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Partnered with team members to efficiently serve food and beverages.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
01/2019 to 05/2019 Server The Rock Wood Fired Pizza | Hillsboro, OR,
  • Operated The Aloha POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks.
  • Partnered with team members to efficiently serve food and beverages.
  • Sent orders to kitchen staff by The Aloha P.O.S
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Served plated dinners, buffet-style dinners.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Greeted newly seated guests quickly and efficiently.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
03/2016 to 05/2018 Server Rooster's Steakhouse | City, STATE,
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Greeted newly seated guests quickly and efficiently.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Served plated dinners.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
03/2015 to 11/2015 Server/Customer Service Cashier The Burger Barn | City, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Partnered with team members to efficiently serve food and beverages.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Education and Training
Expected in 07/1994 GED | A.K Smith Career Center, Michigasn City, iN 46360, GPA:
Activities and Honors

From August 2018-Jan2019 I volunteered for the Baytown Animal Rescue Live to live/ Givepulse.org, Which is a no kill animal rescue that pulls from the Baytown Humane Society and for every ! animal they pull it makes room for 3 more. Once an animal makes it to their rescue unless there is a medically necessary reason that animal is never euthanized, she just gets re-fostered from home to home untill adopted. They Hold adoption events At our local Baytown TX Petco and Petsmart's. I volunteered on Saturdays from 9-1pm and when i could i would come on wwednesdays and clean the catterey.

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Resume Overview

School Attended

  • A.K Smith Career Center

Job Titles Held:

  • Server/Customer Service Cashier
  • Server
  • Server
  • Server/Customer Service Cashier

Degrees

  • GED

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