Experienced Waitress bringing enthusiasm, dedication and able to operate in fast-paced environment. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. I Have over 6yrs experience in restaurant/hospitality.
I truly believe in customer satisfaction especially when it comes to the dinning experience. I also believe that it is not always about the tip they leave on the table, that its about the smile they leave with on their face that says I have done my job as a server and we have done our job as a team/company.
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- Managed closing duties, including restocking items and reconciling cash drawer.
- Operated POS terminals to input orders, split bills and calculate totals.
- Recommended daily specials, and desserts to guide patrons toward more profitable items.
- Prepared salads and appetizers to back up kitchen staff.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Partnered with team members to efficiently serve food and beverages.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Operated The Aloha POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Promoted desserts, appetizers and specialty drinks.
- Partnered with team members to efficiently serve food and beverages.
- Sent orders to kitchen staff by The Aloha P.O.S
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Served plated dinners, buffet-style dinners.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Greeted newly seated guests quickly and efficiently.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Greeted newly seated guests quickly and efficiently.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Served plated dinners.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Promoted desserts, appetizers and specialty drinks.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Partnered with team members to efficiently serve food and beverages.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
From August 2018-Jan2019 I volunteered for the Baytown Animal Rescue Live to live/ Givepulse.org, Which is a no kill animal rescue that pulls from the Baytown Humane Society and for every ! animal they pull it makes room for 3 more. Once an animal makes it to their rescue unless there is a medically necessary reason that animal is never euthanized, she just gets re-fostered from home to home untill adopted. They Hold adoption events At our local Baytown TX Petco and Petsmart's. I volunteered on Saturdays from 9-1pm and when i could i would come on wwednesdays and clean the catterey.
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Resume Overview
School Attended
- A.K Smith Career Center
Job Titles Held:
- Server/Customer Service Cashier
- Server
- Server
- Server/Customer Service Cashier
Degrees
- GED
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