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server cook ii resume example with 11 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Proactive manager with 12 years of experience working in differents restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service.

Skills
  • Restaurant Management (Inventory, payroll, employment management, restaurant turnover)
  • Computer skills
  • Costumer relations and excellent communication
  • Classes at masters level in administration-economy, finance, and statistics
  • Attention to detail
  • Budget preparation
  • Budget
  • Communications skills
  • Excellent communication
  • Payroll
  • Seminars
  • Statistics
  • Translation
  • Food station setup
  • Food preparation and safety
  • Banquet coordination
  • Conflict resolution
  • Customer services
  • Customer service experience
  • English
  • Finance
  • II-A
  • Inventory
  • Leadership
  • Meetings
  • Safety
  • Spanish
  • Teaching
  • Verbal communication
  • Food running
  • Menu presentation
  • Performance improvement
Education
Universidad Metropolitana Aguadilla, P.R. Expected in XXX6 M.B.A : Business Administration and Management - GPA :
Antillian Adventist College Mayaguez, PR, Expected in 05/2007 Bachelor of Arts : Theology - GPA :
, Expected in Professional manager and Personal Improvement.Teaching Certification - Schools Consortium, Title II-A ProgramLeadership and professional development.Certification of Educational Projects.Prepare and Enrich Certification- Professional Education Seminar. : - GPA :
Work History
The City Of Arvada - Server/ Cook II
Arvada, CO, 01/XXX7 - 01/XXX8
  • Sanitation preparation.
  • Inventory of products.
  • Raw and cooked preparation.
  • Salad station and grilled station.
  • Proper manipulation of beef, fish and chicken.
  • Bake and pastry station.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Asian Cuisine, Pollo Campero - Restaurant Manager
City, STATE, 01/XXX7 - 01/XXX8
  • Ensures Compliance with food and safety regulations.
  • Leads trains and motives team members and fellow supervisors.
  • Identifies and develops team members for future leadership roles.
  • Maintains a clean restaurant.
  • Ensures those standards are achieved to deliver a great dining experience.
  • Maintains appropriate employee and restaurant records to ensure that the restaurant is complaint with local and federal agencies.
  • Shows genuine concern for guest.
  • Manage table setting and decoration.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Prepared for and executed new menu implementations.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Skillfully interacted with external vendors to obtain best quality in pricing and product.
  • Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Interacted positively with customers while promoting hotel facilities and services.
  • Actively participated in ongoing customer service programs to build sales and rapport in community.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Carefully interviewed, selected, trained and supervised staff.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Achieved highest employee retention rate in region.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Seven Day Adventist Corporation - Minister and Administrator
City, STATE, 01/2007 - 01/XXX7
  • Chairman of the board of finance.
  • Chairman of the board of directors.
  • Preparation Activities department.
  • Budget preparation.
  • Conduct different types of meetings with groups of up to 300.
  • Creating marriage seminars, additions and young service.
  • Officiated special services such as weddings, funerals, baptisms and nursing home services.
  • Facilitated community outreach programs, including guidance programs focused on helping middle school students prepare for college or vocational education opportunities.
  • Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
  • Provided spiritual care through visitation, counseling and prayer.
  • Organized and spearheaded community outreach programs, including shadowing and mentor programs focused on helping middle school students plan for college or vocational education opportunities and participate in local civic processes.
  • Oversaw administration and management of all areas of ministry.

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Resume Overview

School Attended

  • Universidad Metropolitana
  • Antillian Adventist College

Job Titles Held:

  • Server/ Cook II
  • Restaurant Manager
  • Minister and Administrator

Degrees

  • M.B.A
  • Bachelor of Arts
  • Professional manager and Personal Improvement.Teaching Certification - Schools Consortium, Title II-A ProgramLeadership and professional development.Certification of Educational Projects.Prepare and Enrich Certification- Professional Education Seminar.

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