server cook resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

  • To-Go Order Preparation
  • Point of Sale Knowledge

  • Point of sale operation
  • Performance improvement
  • Bill Computation
  • Ordering Procedures
  • Cash Handling
  • Item promotion
Work History
Server/cook, 07/2021 - 03/2023
Spectrum Health Lansing, MI,
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
CNA, 10/2020 - 03/2022
Ameripro Roofing Dixon, IA,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Delivered high-quality care to Type patients in hospital facility.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Sales Representative, 01/2019 - 07/2021
Teletech City, STATE,
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and implemented sales strategies to increase profits.
  • Generated new leads through networking and attending industry events.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Contributed to event marketing, sales and brand promotion.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
GED: , Expected in 03/2017
Uniontown Area Senior High School - Uniontown, PA
Status -
Culinary : , Expected in 12/2018
Pittsburgh Job Corps - Pittsburgh ,
Status -
Advanced Pastry & Customer Service : , Expected in 06/2019
Penobscot Job Corps - Penobscot, ME,
Status -

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Resume Overview

School Attended

  • Uniontown Area Senior High School
  • Pittsburgh Job Corps
  • Penobscot Job Corps

Job Titles Held:

  • Server/cook
  • CNA
  • Sales Representative


  • GED
  • Culinary
  • Advanced Pastry & Customer Service

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