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Server Cook resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Outgoing Server skilled at operating in fast-paced environments with demanding objectives for sales, service, and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Self-motivated and dependable waitress and cook capable of achieving high performance with minimal supervision. Proficient in assisting guests with dine-in and, takeout orders and general inquiries. Offering 20 plus years of experience working in good food fast industry.

Hardworking and, skilled at meeting the needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in the food service field.

Skills
  • Dish preparation
  • Prompt table clearance
  • Price memorization
  • Effective customer upselling
  • Menu knowledge
  • Food safety understanding
  • Menu memorization
  • Dining customer service
  • Table setting arrangements
  • Check payment processing
  • Sales techniques
  • Quality control
  • Service prioritization
  • Safe food handling
Experience
06/2018 to 11/2019
Server/Cook Waffle House City, STATE,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Developed processes to accurately track food costs more efficiently.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
03/2015 to 09/2018
Gen. Manager Subway & Auntie Anne"s Pretzels City, STATE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Managed day-to-day operations, including supervision and assignment delegation for 5 to 15 member team.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Greeted and assisted all customers daily in a high-traffic store.
  • Oversaw personnel recruitment, performance, and scheduling.
03/2012 to 02/2014
Server/Cook's Assistant Waffle City, STATE,

Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Upsold customers and optimized table-turns, outperforming wait staff average sales.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Developed processes to accurately track food costs more efficiently.
Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.

06/1997 to 03/2012
Server/Cook's Assistant Waffle House City, STATE,

Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Upsold customers and optimized table-turns, outperforming wait staff average sales.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Developed processes to accurately track food costs more efficiently.
Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.

Education and Training
Expected in
: Computer And Information Sciences
Ivy Tech Community College - Madison, iN,
GPA:

Had to stop attending due to severe illness of Mother.

Expected in 05/1998
GED:
Carroll County High School - Carrollton, KY
GPA:

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Resume Overview

School Attended

  • Ivy Tech Community College
  • Carroll County High School

Job Titles Held:

  • Server/Cook
  • Gen. Manager
  • Server/Cook's Assistant
  • Server/Cook's Assistant

Degrees

  • GED

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