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Server/Caterer Resume Example

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SERVER/CATERER
Summary

Experienced food service professional with solid background in fine dining environments and willingness to take on any task to support team needs. Knowledgeable about safe food handling requirements and order taking. Successful at maximizing satisfaction with speedy assistance.

Skills
  • Prompt table clearance
  • Check payment processing
  • Point of Sale (POS) system operations
  • Special dietary requirements
  • Table setting arrangements
  • Food inspection
  • Dining customer service
  • High-volume dining
  • Menu knowledge
  • Food safety understanding
  • Menu memorization
  • Safe food handling
  • Conflict and dispute resolution
Experience
Server/Caterer
Columbus, GARankin Quarter/Jun 2010 to Oct 2012
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Cashier
Rogersville, TNBig Lots/Feb 2013 to Nov 2014
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Worked closely with front-end staff to assist customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Server/Main Bartender
Nashville, TNLogans Roadhouse/May 2015 to Dec 2016
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Promoted desserts, appetizers and specialty drinks.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
Server
Tulsa, OKOutback Steakhouse/Jan 2017 to Nov 2019
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Promoted desserts, appetizers and specialty drinks.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Education and Training
Some College (No Degree): PsychologyPurdue Global UniversityOnline School
Some College (No Degree): EnglishDaytona Beach Comminity CollegeDaytona Beach, FL
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Resume Overview

Companies Worked For:

  • Rankin Quarter
  • Big Lots
  • Logans Roadhouse
  • Outback Steakhouse

School Attended

  • Purdue Global University
  • Daytona Beach Comminity College

Job Titles Held:

  • Server/Caterer
  • Cashier
  • Server/Main Bartender
  • Server

Degrees

  • Some College (No Degree) : Psychology
    Some College (No Degree) : English

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