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Server/Cashier Specialist Resume Example

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SERVER/CASHIER SPECIALIST
Professional Summary

Communicative worker dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering 19 years experience providing service to over 100 dinner guests at family restaurant. Detailed organizer of service operations with versatility in stressful circumstances. Service-oriented server well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with 19 years experience in restaurant operations. Collaborative team leader with comprehensive background of equitable supervision. Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards. Motivated server/leader with 19 years experience successfully serving customers in busy, all restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Upbeat sever/cashier with outstanding coordination and memorization skills. 19-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Skills
  • Ability to lead teams
  • Wine service
  • Food spoilage prevention
  • Guest relations management
  • Food and beverage pairings
  • Order accuracy
  • Food quality standards
  • Team member training
  • Food preparation
  • Tableside service
  • Table setting
  • Food tray carrying
  • Employee Mentoring
  • Restaurant procedures knowledge
  • Guest seating arrangements
  • Daily specials memorization
  • High-volume dining
  • Kitchen staff coordination
  • Menu presentation
  • Item promotion
  • Food running skills
  • Dining area cleanliness
  • Front-of-house display creation
  • Cash handling expert
  • Bill computation
  • Food station setup
  • To-go order preparation
  • Credit card processing
  • Cash register operations
  • Product upselling
  • Identification checks
  • Customer assistance
  • Liquor law compliance
  • Cash drawer management
  • Stocking and replenishing
  • Bagging and packaging
  • Refunds and exchanges
  • Payment collection
  • Drawer management
  • Merchandising expertise
  • Point of sale knowledge
  • Sales expertise
  • Payment accepting
  • Safe verifications
  • Currency counting
  • Cash balancing
  • Coaching and mentoring
  • Cash register skills
  • Payment Processing
  • Maintaining store appearance
  • Product restocking
  • Exemplary communication
  • Staff Training
  • Heavy lifting
  • Cash owed calculations
  • Inventory Management
  • Adaptability
  • Point-of-sale system operation
  • Friendly demeanor
  • Refund handling
  • Loss prevention
  • Cash report creation
  • Customer Relations
  • Shelf-cleaning
  • Coupons and gift cards
  • Customer direction
  • Product knowledge
  • Cash register operation
Work History
The Big Clock Of PowdersvilleServer/Cashier Specialist | Piedmont, SC | April 2017 - December 2019
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Prepared beverages and filled food orders for customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Greeted and maintained relationships with regular customers.
  • Managed food resources, memorized orders and coordinated service in 40- table restaurant.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Served needs of more than 100 customers in busy dine in environment.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Farmhouse CafeCook | Greenville, SC | March 2019 - October 2019
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Transitionedbetween breakfast and dinner service
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Reduced restaurant's annual food and labor costs by 25% through proper budgeting, scheduling and management of inventory.
  • Managed 3-person staff, supervised preparation of American foods and explained steps for readying specialty items, including cold and hot food.
  • Produced over 60 breakfast dishes per day and maintained near-perfect customer satisfaction scores.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Safely used kitchen equipment such as slicer and deepfryer, effectively reducing injuries and burns 90%.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
  • Communicated closely with servers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
K&S Family RestaurantCook/Server/Associate Cashier | Grenville, SC | June 2011 - November 2015
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Safely used kitchen equipment such as grills and fryers, effectively reducing injuries and burns 80%.
  • Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Communicated closely with owners to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
Education
High School DiplomaMaulidn High SchoolMauldin, June 2001
  • Elected Captain of Color Guard & Dance Team
  • Minored in Spanish
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Resume Overview

Companies Worked For:

  • The Big Clock Of Powdersville
  • Farmhouse Cafe
  • K&S Family Restaurant

School Attended

  • Maulidn High School

Job Titles Held:

  • Server/Cashier Specialist
  • Cook
  • Cook/Server/Associate Cashier

Degrees

  • High School Diploma

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