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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Enthusiastic retail professional with 4 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments.

Committed receptionist with 4 years of experience processing customer payments through various point of sale systems. Quick and accurate when balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles all funds to maximize accounting accuracy and meet strict compliance standards.

Results-driven receptionist with track record of excelling in fast-paced office environments. Strong client relations skills and to resolve issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in industry terminology, products and services to effectively address and respond to public and personnel inquiries.

Ambitious receptionist offering 4 years of experience in customer-facing administrative roles. Displaying key strengths in customer service and fast learning. Ready to enhance company image by providing friendly, effective services to alot of customers.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Results-driven receptionist excels in fast-paced fast office environments, client relations and conflict resolution. Knowledgeable in client terminology, products and services. Eager to offer specialized reception services required by medical.

Attentive Receptionist with 4 years organizing documents, providing administrative support to staff members. Skilled at arranging appointments and maintaining office calendars. Organized professional with expertise in telephone communication and cold-calling potential clients.

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 4 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Flexible hard worker ready to learn and contribute to team success.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • POS systems
  • Cash management
  • Customer assistance
  • Payment processing
  • Cash counting machine operations
  • Credit and cash transactions
  • Merchandise restocking
  • Product recommendations
  • Cash drawer balancing
  • Ordering and stocking
  • Staff mentoring
  • Customer seating
  • Training and mentoring
  • Bank deposits
  • Coin counting
  • Business operations understanding
  • Recordkeeping and bookkeeping
  • Office equipment operations
  • Organization and efficiency
  • Multi-line telephone skills
  • Multitasking and prioritization
  • Microsoft Office Specialist Certified
  • Document control
  • Project coordination
  • Data entry
  • Team building
  • Creative arts talent
  • Cash register operation
  • Effective customer upselling
  • Returns and exchanges
Experience
09/2017 to 11/2019
Server/ Cashier/Chef Cancer Treatment Centers Of America Goodyear, AZ,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Received payments for products and issued receipts.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
  • Monitored quality, presentation and quantities of plated food across line.
  • Trained kitchen workers on culinary techniques.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
  • Supervised preparation of specialty items and customer requests to verify accuracy in production.
  • Oversaw hiring, training and development of kitchen employees.
  • Managed kitchen staff team and assigned various stages of food production.
  • Cleaned, sanitized and maintained food storage, preparation and serving areas.
  • Prepared and served meals to around 60 service members each hour.
04/2011 to 10/2016
Receptionist Mid-Columbia Medical Center The Dalles, OR,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Managed more than 80 incoming calls per day.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Coordinated and communicated with 65 clients daily to gather pertinent information.
  • Assisted 7 visitors per hour by directing to appropriate personnel and answering average of 80 calls and emails daily.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Pulled and organized requested documentation.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Determined needs of visitors and provided information or solutions.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
02/2008 to 06/2010
Child Caregiver ABC Kids Daycare City, STATE,
  • Enforced rules to teach good manners and maintain safe environment.
  • Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
  • Cared for 20 children ages 2 to 4.
  • Secured indoor and outdoor premises to protect children.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Tidied up, washed hands and assisted children in bathroom.
  • Discussed developments, behavior and concerns with parents or guardians.
  • Supervised and cared for children ages 2 to 4.
  • Assisted children in development of social, communication and problem-solving skills.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Maintained safe, healthy and comfortable childcare environment.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Planned and implemented age-appropriate activities and lessons
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Assisted with the school day activities such as before and after-school supervision and lunch and recess.
  • Organized supplies and instructional materials to maintain tidy classroom.
  • Assisted childcare team members in task completion and classroom management.
  • Maintained developmentally appropriate environment.
  • Arranged desks and chairs to make rooms more conducive to study.
  • Contributed to parent conferences and family rapport building.
Education and Training
Expected in 10/2020
High School Diploma:
CICA California - Sacramento, CA
GPA:

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Resume Overview

School Attended

  • CICA California

Job Titles Held:

  • Server/ Cashier/Chef
  • Receptionist
  • Child Caregiver

Degrees

  • High School Diploma

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