LiveCareer-Resume

server cashier resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Hardworking and reliable employee with extensive background in serving, operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • POS systems
  • Cash handling
  • Customer Service
  • Customer assistance
  • Issue resolution
  • Cash drawer balancing
  • Payment processing
  • Credit and cash transactions
  • Liquor regulations and compliance
  • ID verification
  • Cash management
  • Cash register operation
  • Product recommendations
Experience
Server/Cashier , 03/2020 to 01/2021
TopgolfThe Colony, TX,
  • Operated cash register, collected payments, and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server, 06/2019 to 03/2020
Ballantyne Golf ResortCharleston, SC,
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Presented menus to patrons, answered questions about menu items, and made recommendations.
Server Assistant, 04/2018 to 05/2019
O’CharleysCity, STATE,
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation duties as needed.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Cleared dishes after courses for prompt table maintenance.
  • Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.
  • Retrieved and transported dirty tableware to dishwashing area.
  • Provided exceptional service to high volume of daily customers.
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
  • Backed up cashier staff to process customer orders and payments.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Executed cash transactions quickly and accurately.
Cashier/Drive-Through , 03/2017 to 04/2018
Arbys ResturantCity, STATE,
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Prepared drinks, ice cream and other special items to complete prepared food orders.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues with cash registers, card scanners and printers.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Education and Training
High School Diploma: , Expected in 05/2013 to Prairie Ridge High School - Crystal Lake, IL
GPA:

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Resume Overview

School Attended

  • Prairie Ridge High School

Job Titles Held:

  • Server/Cashier
  • Server
  • Server Assistant
  • Cashier/Drive-Through

Degrees

  • High School Diploma

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