server cashier resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
- Reservations management
- Sales
- Dining reservations
- Community relations
- Training and mentoring
- Reliable & trustworthy
- Supervision & leadership
- Computer skills
- Teambuilding
- Organization
- Vendor relations
- Guest assistance
- Health and Safety Standards
- Food Services Management
- Service Training
- Work Station Assignments
- Alcoholic Beverage Service
- Task Delegation
- Payment Acceptance
- Safety Training
- Cash Handling
- Work Area Inspection
- Production and Time Sequencing
- Complaint Resolution
- Food and Beverage Service
- Dining Area Cleaning Supervision
- Worker Training
- Cash Receipt Balancing
- Customer Service
- Verbal and Written Communication
- Critical Thinking
- Staff Supervision
- Team Collaboration
- Nutritional Assessments
- Supplies Purchasing
- Policies Development
- New Products Evaluation
- Point of Sale POS Software
- Menu Memorization
- Dish Preparation
- High-Volume Dining
- Food Safety Understanding
- Special Dietary Requirements
- Effective Customer Upselling
- Liquor, Wine and Food Service
- Table Bussing
- Check Payment Processing
- Special Requests and Substitutions
- Order Accuracy and Delivery
- High Energy and Stamina
- Workflow Coordination
- Ability to Lift 30 Pounds
- Transactions and Cash Handling
- Conflict and Complaint Resolution
- Cool Under Pressure
- Relationship Building
- Age Verification
- Team Player
- Warm and Friendly
- Dining Room Cleaning and Upkeep
- Time Management
- Customer Needs Assessment
- Stockroom Upkeep
- Flexible Schedule
- Store Opening and Closing
- Retail Loss Prevention
- Reliable and Punctual
- Listening Skills
- Retail Merchandising Expertise
- Energetic Self-Starter
- Outgoing Personality
- Customer- and Service-Oriented
- Excellent Communication Skills
Education and Training
Round Valley High School Springerville, AZ Expected in 05/2017 ā ā High School Diploma : - :
Experience
St. Joe Company - Server/Cashier
Santa Rosa Beach, FL, 03/2023 - Current
Santa Rosa Beach, FL, 03/2023 - Current
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Connected incoming calls quickly using multi-line telephone system to minimize hold times.
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Mckibbon Hospitality - Assistant Night Manager
Huntsville, AL, 12/2022 - 02/2023
Huntsville, AL, 12/2022 - 02/2023
- Communicated with management via email or phone message to report issues needing attention.
- Responded promptly to guest requests to achieve customer satisfaction.
- Oversaw night audit function and preparation of daily financial reports.
- Established friendly relationships with regular guests, members and residents.
- Promoted teamwork and quality service through communication and coordination with other departments.
- Oversaw general upkeep of public areas and restrooms.
- Secured building and walked grounds, fostering health and safety of employees and guests.
- Scheduled cleaning and maintenance for rooms and equipment.
- Maintained and enforced procedures for security of monies, credit and financial transactions and guest security.
- Responded to and resolved guest issues or complaints.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Worked Independently overnight 46 hours weekly
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check and credit card transactions.
- Maintained order and cleanliness of work areas to conform with health codes.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Acquired new skills to support team and further accommodate customer needs.
- Monitored inventory to keep adequate stock of food items and supplies.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Circle K Stores, Inc. - Restaurant Supervisor
Montgomery, AL, 12/2018 - 11/2022
Montgomery, AL, 12/2018 - 11/2022
- Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Established good customer relations and excellent service to build and retain loyal customers.
- Adhered to all food safety regulations.
- Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Kept operations in compliance with food safety regulations.
- Maximized service levels through hands-on leadership.
- Kept business financial transactions highly accurate by closely monitoring transactions and securely handling cash.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Collaborated with server trainees to promptly resolve potential customer concerns.
- Maintained patron satisfaction by monitoring, evaluating and auditing food, beverage and service offerings.
- Updated computer systems with new pricing and daily food specials.
- Managed accounts payable, accounts receivable and payroll.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Addressed complaints to kitchen staff and served replacement items.
- Trained new employees on restaurant procedures and plating techniques.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
- Informed customers of daily specials and signature menu items.
- Responded to ad hoc cleaning duties at end of shift.
- Checked catering orders for inclusion of required menu items.
- Stocked server areas with supplies before, during and after shifts.
- Inspected completed meals against individual orders to verify accuracy.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
Western Drug - Sales Associate
City, STATE, 03/2020 - 04/2020
City, STATE, 03/2020 - 04/2020
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Adhered to company initiatives and achieved established goals.
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Resume Overview
School Attended
- Round Valley High School
Job Titles Held:
- Server/Cashier
- Assistant Night Manager
- Restaurant Supervisor
- Sales Associate
Degrees
- High School Diploma
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