Committed and hardworking when it getting the job done correctly with 7 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Skills
Food and beverage pairings
Brand Representative
Accounting
American Sign Language
Basic Cash register/Credit
Customer service
Customer assistance
English
Inventory management
Inventory
Managing
Basic Math
Multi-tasking
Packaging
Policies
POS
Processes
Sales
Scanning
Spanish
Telephone etiquette
Sales expertise
Menu Memorization
Performance improvement
Food spoilage prevention
Front-of-house display creation
High-Volume Dining
Point of Sale Knowledge
Education
University Of HoustonHouston, TXExpected in 08/2023 – –Bachelor of Arts:Studio Arts - GPA:
Morton Ranch High School, Expected in – –Diploma: - GPA:
Work History
American Dining Creations - Server/Bartender Trainer Albany, NY, 08/2020 - Current
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Bussed and reset tables to keep dining room and work areas clean.
Cultivated warm relationships with regular customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Explained menu items and suggested appropriate options for food allergy concerns.
Worked with POS system to place orders, manage bills and handle complimentary items.
Increased sales significantly by upselling higher-end products to customers.
Checked identification for minimum age for sale of alcoholic beverages.
Answered customers' questions, recommended items and recorded order information.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic a brunch restaurant while maintaining calm, professional demeanor.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume: