Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Outgoing server/bartender offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.
Efficient trainer with strong interpersonal and coaching skills. Prior work in busy restaurants and diners as well as fine dining and semi-fine dining.
Highlights
Highly responsible and reliable
Point of Sale (POS) system operation
Works well under pressure
Exceptional interpersonal skills
Extensive hospitality background
Trained in liquor, wine and food service
Food and beverage specialist
In-depth food and wine knowledge
High-volume dining
Upbeat, outgoing and positive
Mathematical aptitude
Food safety understanding
Experience
2013 to CurrentServer/Bartender/CookLa Madeleine, Inc. | Fort Worth, TX,
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Promptly served all food courses and alcoholic beverages to guests.
Answered questions about menu selections and made recommendations when requested.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Correctly calculated charges, issued bills and collected payments.
04/2012 to 10/2012ServerLa Madeleine, Inc. | Grapevine, TX,
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Answered questions about menu selections and made recommendations when requested.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Delivered exceptional, friendly and fast service.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
02/2009 to 10/2009ServerAll Star Coney Island | City, STATE,
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Delivered exceptional, friendly and fast service.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Correctly calculated charges, issued bills and collected payments.
03/2004 to 06/2008Server/TrainerT.W. And Friends | City, STATE,
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Promptly served all food courses and alcoholic beverages to guests.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Regularly checked on guests to ensure satisfaction with each food course and beverage.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Skillfully anticipated and addressed guests' service needs.
Consistently adhered to quality expectations and standards.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Correctly calculated charges, issued bills and collected payments.
Hand-washed dishes and glassware thoroughly.
Education
Expected in 2008Certificate of Completion | CosmetologyBrighton Institute of Cosmetology, Brighton, MIGPA:
Expected in Select One | General EducationOakland Community College, Waterford, MIGPA:
Coursework in General Studies. 1 year completed.
Expected in 1996High School Diploma | General EducationHowell High School, Howell, MIGPA:
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