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server bartender certified trainer resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
A hardworking, enthusiastic and confident Server and Bartender professional with experience in restaurant and customer service industries looking to join a high volume establishment and to go above and beyond to create unforgettable guest experiences.
Skills
  • Engaging personality
  • Aloha POS
  • Attending multiple customers
  • Responsible alcohol service
  • Clear and effective communication
  • Positive attitude
  • Interpersonal skills
  • Highly reliable
  • Organized and efficient server
  • Food Handler certificate
  • Tips Certification
  • Organized and efficient server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • CPR certification
  • Courteous, professional demeanor
  • High energy
  • Flexible schedule capability
  • Cash handling expert
  • Liquor and smoking laws familiarity
Work History
Server/Bartender/Certified Trainer, 11/2012 - 10/2016
Francisan Health Michigan City, IN,
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.
  • Greeted guests in a timely and professional manner.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Received beverage orders from wait staff and delivered beverages to guests.
  • Maintained full knowledge of beverage lists and promotions.
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Carefully followed safety and sanitation policies handling food and beverages.
  • Poured drinks using standard pour according to specifications.
  • Managed strict beverage control to minimize waste.
  • Set up glassware and liquor prior to events.
  • Ensured liquor was secured at the end of shifts.
  • Processed orders on a computerized Point of Sale system.
  • Upheld strict cash handling procedures.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Verified that guests at the bar were of legal age.
  • Built loyal clientele through friendly interactions and consistent appreciation. 
  •  Cross-trained and coordinated scheduling with team members to ensure seamless service. 
Server/Bartender/Promotional/Certified Trainer, 10/2016 - Current
Tilted Kilt Pub And Eatery City, STATE,
  • Trained new employees on TIlted Kilt standards of proper serving.
  • Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
  • Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.
  • Entered orders into the computer system quickly and in proper sequence.
  • Completed regular bar inventories and daily requisition sheets as requested.
  • Effectively and calmly resolved situations with intoxicated guests.
  • Accurately recorded sales, made correct change and prepared charge slips for guests.
  • Set up bar for operation, obtained cash bank and stocked the service bar.
  • Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
  • Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
  • Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
  • Provided friendly and attentive service.
  • Sorted, soaked and washed flatware.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Inventoried and restocked items throughout day.
  • Resolved guest complaints quickly and efficiently.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Maintained clean dining room, lobby and service areas at all times.
Patient Transporter, 05/2013 - 08/2013
Pacific Bowers City, STATE,
  • Demonstrated high standards of performance, including teamwork, communication and compassion.
  • Strictly protected the confidentiality of all information related to patient care activities and EMS operations.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Obtained information about clients’ medical history, drug history, complaints and allergies.
  • Maintained a clean, healthy and safe environment.
  • Assisted with patient transfer and ambulation.
Education
High School Diploma: , Expected in 2008
-
Rancho Verde High School - Moreno Valley, CA
GPA:
Status -
Associate of Science: General Education/Registered Nursing Prerequisites, Expected in 2013
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Riverside Community College - Riverside, CA
GPA:
Status -
Bachelor of Science: Registered Nurse, Expected in Current
-
West Coast University - Ontario, CA
GPA:
Status -
Certifications

Food Handler's Certification

CPR Certification

TIPS Certification
,

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Resume Overview

School Attended

  • Rancho Verde High School
  • Riverside Community College
  • West Coast University

Job Titles Held:

  • Server/Bartender/Certified Trainer
  • Server/Bartender/Promotional/Certified Trainer
  • Patient Transporter

Degrees

  • High School Diploma
  • Associate of Science
  • Bachelor of Science

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