Server/Bartender/Banquets Food Service Waiter Resume Example Holiday Inn

SERVER/BARTENDER/BANQUETS FOOD SERVICE WAITER

Summary

Sociable [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills

Point of Sale (POS) system operations
Food inspection
Menu knowledge
Food safety understanding
Liquor, wine and food service
Price memorization
Dish preparation
Wine pairings
Buffet setup and takedown

Sales Techniques
Safe food handling
Quality control
Table Bussing
Dining customer service
Menu memorization
Hors d'oeuvres service
High-volume dining
Service prioritization

Experience

Server/Bartender/Banquets Food Service Waiter
Gulfport, MSHoliday Inn/Jun 2012 to Dec 2020

Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Calculated charges, issued table checks and collected payments from customers.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Set up for events with up to [Number] attendees, preparing serving and appetizer trays and setting tables.
Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Carried appetizer and drink trays around [Type] events, maneuvering around guests and furniture without spilling.
Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

Server
Biloxi, MSHard Rock Cafe/Jun 2007 to Mar 2008

Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Upsold customers and optimized table-turns to outperform average sales by [Number]%.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Greeted newly seated guests quickly and efficiently.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Reviewed identification for patrons before serving alcoholic drinks.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Processed customers' payments and provided receipts.
Calculated charges, issued table checks and collected payments from customers.
Prepared and served cold, hot and [Type] beverages to guests.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.

Server/Buffet Server
Biloxi, MSGrand Casino Biloxi/Mar 1995 to Feb 2003

Monitored assigned tables for beverage refills and condiment requests.
Delivered checks, collected payments and provided accurate change for guests.
Followed up with customers to determine buffet satisfaction and resolved issues or inquiries .
Guided guests about general buffet arrangement and provided assistance locating dishes .
Welcomed guests to dining area and established warm and friendly rapport.
Maintained general ingredient knowledge of buffet dishes offered .
Assisted team members with cleaning designated areas, delivering beverages and restocking buffet dishes.
Assisted in maintaining cleanliness of dining area to meet health and safety standards.
Quickly cleared tables to maintain customer flow throughout dining area.
Placed beverage orders for customers and answered questions about food and menu options.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.

Education and Training

GEDHerring High SchoolMay 1983Herrin, IL

CosmetologyBlue Cliff College - Mar 2012Gulfport, MS

Resume Overview

Companies Worked For:

Holiday Inn
Hard Rock Cafe
Grand Casino Biloxi

School Attended

Herring High School
Blue Cliff College -

Job Titles Held:

Server/Bartender/Banquets Food Service Waiter
Server
Server/Buffet Server

Degrees

GED
Cosmetology

Server/Bartender/Banquets Food Service Waiter Resume Example

Resume Score: 80%

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