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Server/Bartender/Banquets Food Service Waiter Resume Example

Resume Score: 80%

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SERVER/BARTENDER/BANQUETS FOOD SERVICE WAITER
Summary

Sociable [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Point of Sale (POS) system operations
  • Food inspection
  • Menu knowledge
  • Food safety understanding
  • Liquor, wine and food service
  • Price memorization
  • Dish preparation
  • Wine pairings
  • Buffet setup and takedown
  • Sales Techniques
  • Safe food handling
  • Quality control
  • Table Bussing
  • Dining customer service
  • Menu memorization
  • Hors d'oeuvres service
  • High-volume dining
  • Service prioritization
Experience
Server/Bartender/Banquets Food Service Waiter
Gulfport, MS
Holiday Inn/Jun 2012 to Dec 2020
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Calculated charges, issued table checks and collected payments from customers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Set up for events with up to [Number] attendees, preparing serving and appetizer trays and setting tables.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Carried appetizer and drink trays around [Type] events, maneuvering around guests and furniture without spilling.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Server
Biloxi, MS
Hard Rock Cafe/Jun 2007 to Mar 2008
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Processed customers' payments and provided receipts.
  • Calculated charges, issued table checks and collected payments from customers.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
Server/Buffet Server
Biloxi, MS
Grand Casino Biloxi/Mar 1995 to Feb 2003
  • Monitored assigned tables for beverage refills and condiment requests.
  • Delivered checks, collected payments and provided accurate change for guests.
  • Followed up with customers to determine buffet satisfaction and resolved issues or inquiries .
  • Guided guests about general buffet arrangement and provided assistance locating dishes .
  • Welcomed guests to dining area and established warm and friendly rapport.
  • Maintained general ingredient knowledge of buffet dishes offered .
  • Assisted team members with cleaning designated areas, delivering beverages and restocking buffet dishes.
  • Assisted in maintaining cleanliness of dining area to meet health and safety standards.
  • Quickly cleared tables to maintain customer flow throughout dining area.
  • Placed beverage orders for customers and answered questions about food and menu options.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Education and Training
GEDHerring High SchoolMay 1983Herrin, IL
CosmetologyBlue Cliff College - Mar 2012Gulfport, MS
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Resume Overview

Companies Worked For:

  • Holiday Inn
  • Hard Rock Cafe
  • Grand Casino Biloxi

School Attended

  • Herring High School
  • Blue Cliff College -

Job Titles Held:

  • Server/Bartender/Banquets Food Service Waiter
  • Server
  • Server/Buffet Server

Degrees

  • GED
    Cosmetology

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