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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic Head Cashier with [Number] years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Organized [Job Title] experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking [Job Title] with [Number] years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Versatile [Job Title] with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Focused [Job Title] with strong understanding of retail operations. Offering [Number] years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Dedicated [Type] Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing [Number] years of experience and deep knowledge of boutique-type products. Reliable [Job Title] offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] and [Type] areas and flexible with changing business needs.

Skills
  • Sales
  • Client Needs Assessment
  • Guest Services
  • Cleaning
  • Cash Register Operation
  • Issuing Receipts
  • Product Sales
  • New Product Information
  • Food Preparation
  • Cash Handling
  • Sales Goals
  • Store Merchandising
  • Customer Complaint Resolution
  • Product Knowledge
  • Food Safety
  • Quality Management
Work History
01/2020 to 05/2020 Server/Associate Cashier Natixis Global Asset Management | Miami, FL,
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Increased sales [Number]% by offering advice on purchases and promoting additional products.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
  • Educated customers on promotions to enhance sales.
  • Prepared beverages and filled food orders for customers.
  • Verified over $[Amount] of cash and credit payments daily.
  • Set up new sales displays each [Timeframe].
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Learned [Job title] and [Job title] positions and provided backup at key times.
  • Prepared and submitted end-of-shift reports using [Software].
  • Quickly and accurately counted drawers at start and end of each shift.
  • Conducted inventory counts by adding each item in stock and documenting in [System].
  • Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues.
02/2016 to 12/2016 Sales Associate Catos Department Store | City, STATE,
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Tracked stock using company inventory management software.
  • Maintained records related to sales, returns and inventory availability.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Developed, marketed and sold full range of [Type] products, including [Product or service] and [Product or service].
  • Completed orders through [Type] system and organized product deliveries to meet customer timetables.
  • Processed product returns and assisted customers with other selections.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Boosted sales by conferring with customers to evaluate [Product or Service] requirements and recommend best-fit company offerings.
  • Educated associates on market trends and stayed up-to-date on forecasts and [Industry] news.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased account base by [Number] to [Number] over [Timeframe], leveraging networking and referrals.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Increased sales by [Number]% over [Timeframe] by offering consultation on products and services and applying customer service and upselling techniques.
  • Closed over $[Amount] in sales each [Timeframe], including preparing contracts and processing order forms.
  • Solved customer challenges by offering relevant [Type] products and services.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Educated customers on promotions to enhance sales.
01/2015 to 08/2015 Hostess/Server Cotton Patch Cafe | City, STATE,
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Greeted and maintained relationships with regular customers.
  • Prepared beverages and filled food orders for customers.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
Education
Expected in 06/2014 High School Diploma | Athens High School, Athens, TX GPA:

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Resume Overview

School Attended

  • Athens High School

Job Titles Held:

  • Server/Associate Cashier
  • Sales Associate
  • Hostess/Server

Degrees

  • High School Diploma

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