LiveCareer-Resume

server assistant manager resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Passionate candidate with MBA degree. Energetic individual with outstanding interpersonal, analytical and critical thinking skills.Maintains strong analytical and problem-solving abilities with high attention to detail. Collaborative in driving decisions and astute team-player. Poised to build valuable experience and ready to contribute to team success with administrative and project management support.

Skills
  • Communication
  • Time Management
  • Research and Analysis
  • Adaptability
  • Service prioritization
  • Sales Techniques
  • Telephone etiquette
  • Teamwork and collaboration
  • Microsoft Office Suite
Education and Training
COBASS College Biratnagar, Expected in 03/2012 High School Diploma : - GPA :
Management Campus Biratnagar, Expected in 09/2016 BBA : Managemet - GPA :
Management Campus Biratnagar, Expected in 10/2019 MBA : Managemet - GPA :
Experience
Tyler Technologies - Server/Assistant Manager
Lakewood, CO, 05/2021 - Current
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Provided exceptional service to high volume of daily customers.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled special customer requests such as separate checks and menu substitutions.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up tables and counters to prepare dining and serving areas.
  • Calculated charges, issued table checks and collected payments from customers.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Bootbarn, Inc. - Sales Associate
Nacogdoches, TX, 07/2020 - 09/2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Acted as initial contact in addressing customer concerns.
  • Coordinated activities with other departments to ensure quality customer service.
  • Worked with fellow sales team members to achieve group targets.
Advantage Solutions - Junior Accountant
Berlin, CT, 12/2017 - 06/2019
  • Provided assistance in preparing monthly financial statements.
  • Reviewed and reconciled month end totals ensuring timely and accurate reporting of all financial information.
  • Communicated with vendors, upper management and peers.
  • Reviewed and reconciled discrepancies in accounts and financial documentation.
  • Analyzed financial documents to verify accounting data and mathematical accuracy.
  • Readied and implemented journal entries into system using "Company own software".
  • Analyzed employee expense reports and submitted for signatures.
  • Processed payroll entries and reports for employees.
  • Performed in-depth analysis of business operations, trends and obligations to complete accurate projections.
  • Established complete accounting structures, processes and controls to meet business requirements.
  • Maintained process documentation for financial department operations.
  • Reviewed general ledger entries for accuracy and completeness.
  • Reconciled expenses and accounts, including company credit cards and expense accounts.
Nabil Bank Limited - Intern
City, STATE, 08/2015 - 11/2015
  • Worked well in team environment as well as independently.
  • Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Analyzed and prioritized multiple responsibilities.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Worked alongside senior team members to learn related job tasks and roles.
  • Accepted instruction from management regarding assignments and tasks.
  • Performed clerical tasks, including answering emails, ordering supplies and organizing and cleaning workplace.
  • Greeted office visitors, provided information and directed to appropriate personnel.
  • Obtained and organized files and research papers to make important documents easier to find.
  • Updated documentation and reports for business records.
  • Kept up with busy schedule of work and studies to maintain class standing and internship eligibility.
  • Advanced research by organizing data, generating spreadsheets and drafting reports.
  • Handled incoming and outgoing mail for office staff.
  • Provided assistance to others to complete tasks on time.
Languages
English :
Full Professional
Negotiated :
Nepali :
Native/ Bilingual
Negotiated :
Hindi :
Professional
Negotiated :

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Resume Overview

School Attended

  • COBASS College
  • Management Campus
  • Management Campus

Job Titles Held:

  • Server/Assistant Manager
  • Sales Associate
  • Junior Accountant
  • Intern

Degrees

  • High School Diploma
  • BBA
  • MBA

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