Server (salesperson), Grill Operator, Management resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Results-driven Customer Service Specialist highly skilled in account management and sales techniques. Bringing 7 years of experience in professional communication with customers and peers. Skilled communicator known for contributing to repeat business.

  • Professional and mature
  • Sales Techniques
  • Strong interpersonal skills
  • Marketing promotions
  • Superb time management
  • Customer Service
  • Effective customer upselling
  • Food inspection
  • Point of Sale (POS) system operations
  • High-volume dining
  • Check payment processing
  • Service prioritization
  • Resource utilization
  • Financial records analysis
  • Quality control
  • Sales Techniques
  • Marketing promotions
  • Superb time management
  • Customer Service
  • Excel spreadsheets
  • Schedule management
  • Strong problem solver
01/2013 to 10/2016 Server (salesperson), Grill Operator, Management Rain For Rent | Rifle, CO,

Greeted customers, answered questions and recommended specials, add-ons and promotional items to increase profits.

  • Maintained cleanliness and organization of line workstations.
  • Supported other kitchen team members when needed.
  • Cooked food to order adhering to company quality standards.
  • Planned and prepared schedules for food preparation.
  • Assumed responsibilities of store manager during supervisor's absence.
  • Communicated status of assigned responsibilities to management.
  • Resolved client issues by delivering excellent customer service and maintaining positive attitude.
  • Balanced cash drawer daily and performed opening and closing duties.
  • Provided exceptional service to high volume of daily customers.
11/2016 to 01/2018 Sales Associate Troon Golf, L.L.C. | Estero, FL,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Prepared cash deposits up to $3000.00 with zero discrepancies.
  • Recovered clothing items from fitting rooms and returned to specified department areas.
  • Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
  • Processed sales transactions using POS system and returned receipts and payment cards to customers.
02/2018 to 01/2020 Office Assistant (Customer Service Representative) The Raytown Water Company | City, STATE,
  • Served as the primary point of contact between customers and the company's water service technicians.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Communicated effectively in person, by telephone, and by e-mail with all levels of management,
    City officials, customers, other employees, and the general public.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Sorted incoming mail and directed to correct personnel each day.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Maintained business records by updating customer information.
  • Directed customers or clients to correct personnel to address concerns, file complaints or answer account related questions.
  • Prepared monthly meter reader books and assists meter readers/technicians In obtaining accurate
  • Received and screened high volume of internal and external communications.
  • Performed utility account collection activities with authority to negotiate adjustments in balances
05/2021 to 08/2021 Lead Line Cook Chipotle | City, STATE,
  • Kept stations stocked and ready for use to maximize productivity.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Improved employee performance by providing constructive suggestions and encouragement.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Washed and peeled ingredients to prepare for different meals and recipes.
  • Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Marinated food items according to corporate-provided instructions and recipes.
Education and Training
Expected in 05/2013 High School Diploma | Oak Grove High School, Oak Grove, MO GPA:

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Resume Overview

School Attended

  • Oak Grove High School

Job Titles Held:

  • Server (salesperson), Grill Operator, Management
  • Sales Associate
  • Office Assistant (Customer Service Representative)
  • Lead Line Cook


  • High School Diploma

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