Server (salesperson), Grill Operator, Management resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Results-driven Customer Service Specialist highly skilled in account management and sales techniques. Bringing7 years of experience in professional communication with customers and peers. Skilled communicator known for contributing to repeat business.
Skills
Professional and mature
Sales Techniques
Strong interpersonal skills
Marketing promotions
Superb time management
Customer Service
Effective customer upselling
Food inspection
Point of Sale (POS) system operations
High-volume dining
Check payment processing
Service prioritization
Resource utilization
Financial records analysis
Quality control
Sales Techniques
Marketing promotions
Superb time management
Customer Service
Excel spreadsheets
Schedule management
Strong problem solver
Experience
01/2013 to 10/2016Server (salesperson), Grill Operator, Management Rain For Rent | Rifle, CO,
Greeted customers, answered questions and recommended specials, add-ons and promotional items to increase profits.
Maintained cleanliness and organization of line workstations.
Supported other kitchen team members when needed.
Cooked food to order adhering to company quality standards.
Planned and prepared schedules for food preparation.
Assumed responsibilities of store manager during supervisor's absence.
Communicated status of assigned responsibilities to management.
Resolved client issues by delivering excellent customer service and maintaining positive attitude.
Balanced cash drawer daily and performed opening and closing duties.
Provided exceptional service to high volume of daily customers.
11/2016 to 01/2018Sales AssociateTroon Golf, L.L.C. | Estero, FL,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Acted as initial contact in addressing customer concerns.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Prepared cash deposits up to $3000.00 with zero discrepancies.
Recovered clothing items from fitting rooms and returned to specified department areas.
Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
Processed sales transactions using POS system and returned receipts and payment cards to customers.
02/2018 to 01/2020Office Assistant (Customer Service Representative)The Raytown Water Company | City, STATE,
Served as the primary point of contact between customers and the company's water service technicians.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Collected payments, issued receipts and updated accounts to reflect new balances.
Communicated effectively in person, by telephone, and by e-mail with all levels of management,
City officials, customers, other employees, and the general public.
Made orders for new office supplies based on demand and budgetary restraints.
Sorted incoming mail and directed to correct personnel each day.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Maintained business records by updating customer information.
Directed customers or clients to correct personnel to address concerns, file complaints or answer account related questions.
Prepared monthly meter reader books and assists meter readers/technicians In obtaining accurate
information.
Received and screened high volume of internal and external communications.
Performed utility account collection activities with authority to negotiate adjustments in balances
owed.
05/2021 to 08/2021Lead Line CookChipotle | City, STATE,
Kept stations stocked and ready for use to maximize productivity.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Improved employee performance by providing constructive suggestions and encouragement.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Washed and peeled ingredients to prepare for different meals and recipes.
Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Operated fryers and grills according to instructions to maintain safety and food quality.
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Marinated food items according to corporate-provided instructions and recipes.
Education and Training
Expected in 05/2013High School Diploma | Oak Grove High School, Oak Grove, MOGPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Oak Grove High School
Job Titles Held:
Server (salesperson), Grill Operator, Management
Sales Associate
Office Assistant (Customer Service Representative)