Chief Fiduciary Officer of Wealth Management Services with demonstrated success in providing leadership to a fiduciary team and team of 28 client advisors to promote, administrative compliance, customer services and sales. Expertise in providing high net worth clients with wealth strategies for trust, investment, estate planning, gifting strategies,financial and retirement planning and income tax related issues. Extensive knowledge of multi- state fiduciary statues. Extensive probate and estate settlement experience. Experience with the administration of various types of trusts, personal & institutional agency and custody account relationships with special expertise in the charitable trust and endowment administration areas. Risk Management oversight and accountability for regulatory compliance and favorable examinations for personal trust administration with extensive experience and accountability of regulatory examinations. Proven ability to work with internal and external partners to address client/prospects needs and goals. Outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude.
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Built a fiduciary team to support client advisors with document review and regulatory compliance. Developed fiduciary policies and procedures. Strengthened regulatory ratings by building a Risk Management Program including implementing, testing and rolling out a paperless Automated Administrative Review Account Platform.Received the highest regulatory ratings for areas of oversight. Provide on-going compliance support and guidance to Wealth Management Services personnel including Personal Trust Administration, Charitable & Endowment Group, Individual Retirement Accounts and Personal & Institutional Agency & Custody Accounts. Implemented standardization of all aspects of account administration throughout footprint. Key member of integration team for two acquisitions.
Directed wealth management team accountable for building sales and developing cross selling skills of a multi discipline staff of professionals including trust advisor's, retirement plan specialists and private bankers to enhance revenue and deepen overall customer relationships and customer satisfaction. Management of a high net worth account portfolio of all types of trusts, foundations, investment management and custody accounts for personal and institutional investors. Achieved sales goals for team.
Responsible for the administration of various types of personal trusts, personal and institutional agency accounts,personal and institutional custody, individual retirement accounts, charitable trusts and foundations of high net worth clients. Accountable for account retention and customer satisfaction. Created new revenue streams through new business efforts. Exceeded sales goals consistently year over year. Oversaw tax preparation and processing. Strengthened reputation with legal community.
Responsible and accountable for all aspects of the Personal Trust Division of a Trust Department including administration, customer satisfaction, sales and risk management of a team of trust officers. Responsible for the oversight of all Fiduciary Income Tax Reporting and Tax processing. Generated new business through weekly sales training, seminars and ongoing training in branch system to identify leads and opportunities. Worked with local law firms and accounting firms to develop a newtwork of referrals.
Responsible for the preparation of various types of fiduciary income tax returns for trusts, private and public foundations, including the preparation of all federal and Ohio estate tax returns for trust department. Coordinated all Internal Revenue Service and Estate Tax audits and regulatory examinations. Administered a large book of high profile private foundations with grant writing capabilities. Also responsible for the administration of Bond Indentures. Created new revenue streams by cross selling Bank's services to various Foundation board members and donors.
Minor in Marketing
Graduated Summa Cum Laude
Certified Trust Advisor Designation Cannon Financial Institute
Member of the American Banker's Association
Member of FIRMA
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