Self driven with 22 years lending technical knowledge through analytics of process flows , recommendation for process improvement, eliminate redundancy, project cost benefit analysis, speed to market, staffing requirements, and resolution. Resourceful experience researching and crafting custom procedures and processes to resolve technology problems.
Excels at charting workflow and writing specifications for ideal procedures, culling knowledge to bolster IT service delivery and troubleshooting. Exceptional deployment support to meet strategic plans and improve project lifecycle processes. Performance-driven strategic thinker, problem solver and leader with 22 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate in applying excellent organization and communication skills to manage and lead teams in development and solutions. Demonstrated ability to exercise outstanding independent judgment, decision making, creativity and initiative. Results-oriented in interfacing and consulting on business processes that drive results based on sound overall business judgment.
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