Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Executive Profile
Strong background in Facility, Sales and Technical Management in the Direct Mail, Commercial and Large Format print industry. Experienced in sales revenue up to $100,000,000 while managing facility day to day operations. Skilled with facility budgets and handling 200+ full time employees while presenting results of consortium operations. Accomplished in developing and implementing standardized policies and procedures and utilize extensive technical knowledge combined with cost accounting metrics to drive manufacturing improvements.
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Core Accomplishments
Professional Experience
Senior Vice President, 01/2013 to 01/2015
Citigroup Inc.Ridgewood, NJ,
  • Manage day to day operations of two facilities, High end Commercial Sheet fed print facility in Addison, IL and Large Format Screen & Digital print facility in Chicago, IL.
  • Reduced labor 28% through synergies, productivity improvements and shifting work from the N.
  • Henry & Son acquisition.
  • Utilize best practices from both facilities to drive efficiencies in both plants; including pack outs for large national retail with > 1200 stores.
  • Lead productivity improvements for N.
  • Henry facility, including color profiles for 5' X 10' 5 & 6 color large format Screen Presses and Large Format Digital presses.
  • Build team work between facility managers, including safety objectives.
  • Flex labor between plants to reduce cost.
  • Lead consolidation of two buildings into one new building in Itasca, IL.
  • Executed move during peak revenue months without interruption to customer needs and delivery dates, keeping under budget and projects on time.
Vice President of Sales and Operations, 01/2011 to 01/2013
Gates, Hudson And Associates Inc.Oxon Hill, MD,
  • Increased gross sales by 17% in 2011 Ended two year negative EBIT trend with over $5mm improvement in EBIT from 2010 to 2011.
  • Streamlined pricing model and flexed pricing through pressroom efficiencies to drive market share.
  • Built stronger sales base by replacing trade work with large national retailers focusing on high value added Direct Mail work.
  • Implemented daily Operations meeting to streamline communications and meet customer expectations.
Technical/ Operations Manager, 01/2007 to 01/2011
Cleveland-Cliffs Inc.Coshocton, OH,
  • Responsible for day to day facility operations and manufacturing.
  • Worked collaboratively to end negative sales trend from integration in 2007.
  • Facility grew from $75,000,000 in 2007 to $100,000,000 in 2010.
  • Contributed to sales growth by streamlining cost model, flexing pricing to demand, adding new technologies and providing best in class Customer Service.
  • Establish new manufacturing and pricing standards for inline finishing platform of Response Marketing Services division.
  • Reduced working capital 50% ($100,000) on ink, glue & UV inventory.
  • Worked with SVP of Operations on Red, Yellow, Green cost reduction program which saved > 200,000 for Q1 and Q2 in 2009.
  • Lead capital projects, including imaging expansions and first 4/c Proteus Jet capabilities on a web/inline finishing Press within RR Donnelley.
General Manager, 01/2006 to 01/2007
Centerlight Health SystemNew York City, NY,
  • Responsible for entire facility and financial budgets.
  • Ended negative trend and orchestrated a 75% improvement to P&L in a five month time frame.
  • Reduced direct labor by 14% and temp labor by 29%.
  • Streamlined processes and product realignment.
  • Collaboratively worked with departments to develop, monitor, standardize and maintain uniformity.
Technical Manager, 01/2006 to
Artiflex ManufacturingRochester Hills, MI,
  • Approved Direct Marketing platform formats for complex inline and imaging work.
  • Worked with sales staff, estimating and creative collectively to provide solutions to customers formatting needs.
  • Led R&D projects in the Pressroom.
  • Worked collaboratively with Pressroom Supervisors and Press crews to optimize press capabilities.
Continuous Improvement Supervisor, 01/2004 to 01/2006
Banta Direct Marketing GroupCity, STATE,
  • Championed Quick Change Over and make ready reduction program by developing and implemented procedures and training for Pressroom 5S and the Quick Change over program.
  • Achieved a 25-40 percent reduction in make ready set up time for Elk Grove pressroom.
  • Worked with outside vendors to improve pressroom equipment.
Pressroom Supervisor, 01/1996 to 01/2004
Banta Direct Marketing GroupCity, STATE,
  • Lead, coach, mentor, set and review performance metrics with crews.
  • Pre-plan, troubleshoot, assist crews with make-readies and worked with customers on press checks.
  • Lead contact for Customer Service, Maintenance, Data Services and Pre-Press on all pressroom functions.
Press Operator/First Pressman, 01/1983 to 01/1996
Banta Direct Marketing GroupCity, STATE,
  • Lead and direct press crew.
  • Directly responsible for daily production and maintenance of press.
  • Worked on multiple presses including Harris M110B and baker Perkins G14: single and double webs.
  • Extensive knowledge of complex Inline Finishing work including: Inline Scitex imaging, Multiple Die Cutting, Closed End mailers, Hot and Cold set Gluing, UV coating, perf and Scoring.
B.S: Business Management, Expected in 2006
National -Louis University - ,
Business Management
streamline, budgets, budget, c, coach, color, cost reduction, Customer Service, delivery, Direct Mail, Direct Marketing, estimating, financial, frame, imaging, ink, inventory, market, Marketing, mentor, peak, Pre-Press, Press, pricing, processes, Quick, retail, safety, sales, team work, trend, troubleshoot, UV

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  • National -Louis University

Job Titles Held:

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