senior vice president resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Executive Profile
Strategic planning and execution specialist with extensive management experience in child welfare and mental health. Skilled in all aspects of program creation, funding research, site development, process control, and model implementation.
Skill Highlights
Project management
Leadership/communication skills
Negotiations expert
Budgeting expertise
Self-motivated
Core Accomplishments
Project Management:
Initiated and managed effort to co-locate Mental Health with Substance Use Disorder clinics, resulting in efficiencies totaling over $450,000 in annual savings
Successfully completed a negotiated acquisition of an OMH sponsored children's community residence, adding a property valued at over 1.5M and a program with an annual operating budget of 1.2M
Operations Management:
Oversaw efforts to improve collection rate for billable services from under 60% to over 98% by obtaining contracts with insurance companies, purchasing and implementing billing software, and managing the revenue cycle in partnership with the Fiscal Administrator
Staff Development:
Implemented, in partnership with the Administration for Children's Services, the evidence based Partnering for Success model, which consisted of intensive training of the Cognitive Behavioral Therapy model
Professional Experience
04/2015 to 01/2016
Senior Vice PresidentJones Lange Lasalle Inc. – Roseville, CA,
Implemented a plan to reduce clinic costs while simultaneously increasing productivity by analyzing revenue drivers and eliminating duplicative and non essential costs. Identified savings of over 300k for a 3M clinic
Successfully requested permission from the Office of Mental Health to open two satellite mental health clinics
Partnered with the Office of Mental Health and the Office of Alcoholism and Substance Abuse Services to co-locate Article 31 and Article 32 clinics, thereby pairing clinics and allowing for more effective treatment of co-occurring disorders while realizing significant administrative efficiencies
Oversaw the Integrated Health Department's Council on Accreditation application and site survey
Applied for and awarded 869k for managed care readiness
Leading the children's health home initiative, including development of policy, financial model, and participation in health home planning committees
Member of the Administration for Children's Services and Office of Children and Family Services joint Medicaid Redesign planning team
Successfully granted designation for Home and Community Based Services by the Office of Mental Health, and tasked with designing and internationalizing this evidence supported community focused clinical intervention
01/2013 to 04/2015
Vice President of Integrated Health ServicesGood Shepherd – New York City, NY,
Stabilized and maintained operational oversight of Community and Behavioral Health Services (re-named Integrated Health) through the affiliation between HeartShare Human Services and St. Vincent's Services Inc.,continuing as a member of the executive leadership team
Leveraged relationships with government oversight agencies (Office of Mental Health, Office of Alcoholism and Substance Abuse Services), to ensure the smooth transition of programs and licenses as the agency took on a new internal oversight structure
Assumed responsibility for operational oversight of a forty (40) bed HIV/AIDS Service Administration supported housing program
01/2013 to 02/2014
Managing Director of Community and Behavioral Health ServicesSt. Vincent's Services, Inc. – City, STATE,
Developed and executed strategy to sustain and grow the organization's mental health services, including direct management of:
Article 31 OMH licensed Mental Health clinic
Article 32 OASAS licensed Substance Use Disorder clinics
Three (3) OMH licensed Children's Community Residences
OCFS regulated Medical Clinic for Foster Children
Three (3) supportive housing programs, namely a twenty-eight (28) bed young adult scattered site housing sponsored by the Department of Mental Health, a sixteen (16) bed forensic adult supported housing sponsored by OMH, a forty (40) bed severely mentally ill/homeless supported housing sponsored by OMH
Made final decisions on personnel, budget
Fulfilled the role of Educational Coordinator for MSW student interns.
08/2010 to 01/2013
Associate Managing Director of Residential ServicesSt. Vincent's Services, Inc. – City, STATE,
Enacted and maintained measures to control and analyze the budget of a $12M residential service program
Developed, initiated, and supervised measures to track and assess program performance
Performed the role of Security Manager for the entire agency, which entailed oversight of agency permissions related to the Office of Mental Health propriety systems
Provided direct management of SVS' 84 bed Supported Housing program
Teamed with Resource Advancement to strategically respond to RFPs and negotiated acquisitions.
Led the successful negotiated acquisition of a $5M annual contract for the NYC Administration for Children's Non Secure Placement initiative.
Led effort to acquire additional funding sources for ancillary programming, including:
Department of Labor job readiness initiative ($37,500)
Department of Consumer Affairs financial empowerment initiative ($40,000).
01/2007 to 08/2010
Program Director for Children's Community ResidencesSt. Vincent's Services, Inc. – City, STATE,
Achieved an operating surplus in FY 2010 of $175k, equaling 15% of the operating budget, by maintaining 96% capacity (83% target) while simultaneously decreasing costs by almost 1% per bed
Certified as a NYS Office of Mental Health trainer of the Core Curriculum, delivering training and lectures to internal and external staffing teams
Led Andrus Family funded "Transitions" initiative to restructure St. Vincent's Services' residential group home program, entailing the closure of five facilities employing 35 workers
Increased the annual organizational operating budget by 8% ($4M) through the acquisition of 3 NYS Office of Mental Health contracts for residential facilities.
Fully developed and operationalized the Children's Community Residence program model, including writing the program manual, and developing of a program specific outcome tracking initiative
Grew the organizational asset base by negotiating the acquisition of two properties and securing funds for the renovation of a third, thereby adding $2.5M in fixed assets.
Managed capital construction projects of $5M
Received high marks on consecutive state licensing evaluations
Guided the group home program through a successful OCFS state audit of its 92 bed program
Created a data tracking instrument for the NYWF funded SMART girls initiative to communicate activities and client outcomes
Maintained an annual staff turnover rate under 10% as the hiring agent and team leader for a 20 member team.
08/2004 to 08/2007
Developmental Supervisor, Supervisor of Staff and Program Development, Unit SupervisorSt. Vincent's Services, Inc. – City, STATE,
Developed and managed a staff development program for a 65 member team
Created and implemented a quality assurance initiative for a nine site group home program
Supervised the roll-out of the SVS created “Can Do” model, which was designed to provide a trauma sensitive, systematic intervention for youth in group homes
10/2001 to 08/2004
Case PlannerSt. Vincent's Services, Inc. – City, STATE,
Partnered with families and community based service providers to secure appropriate interventions and promote healthy family unification.
Fulfilled government mandates through submission of notes and reports.
1999 to 2001
Senior Residential Counselor, Residential CounselorThe Bridge Of Central Massachusetts – City, STATE,
Fulfilled all Residential Counselor duties, in addition to leading shifts, physical plant maintenance, menu planning, and supervision of part-time employees.
Provided supervision, support, and structure to latency aged, emotionally disturbed children in a residential setting
Education
Expected in to to
MBA: Executive Education COLUMBIA BUSINESS SCHOOL - New York, NY GPA: Dean's List terms 3-4
Expected in to to
Certificate, Middle Management Program for Youth Service Organizations: Non Profit Management COLUMBIA BUSINESS SCHOOL - New York, NY GPA:
Expected in to to
Master in Social Work: Administration and Group Work HUNTER COLLEGE SCHOOL OF SOCIAL WORK - New York, NY GPA:
Expected in to to
BA: Psychology and Sociology CLARK UNIVERSITY - Worcester, MA GPA:
Additional Information
American Association of Children's Residential Centers (AACRC) Board Member and member of Program Committee
Licensed Social Worker in New York (LMSW)
Fluent in CAIRS, NIMRS, MHPD, SMS
Skills
Behavioral Health, billing, budget, Leadership, team leader, managing, mentally ill, negotiating, development of policy, programming, quality assurance, staff development, staffing, strategy, supervision, trauma
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Resume Overview
School Attended
COLUMBIA BUSINESS SCHOOL
COLUMBIA BUSINESS SCHOOL
HUNTER COLLEGE SCHOOL OF SOCIAL WORK
CLARK UNIVERSITY
Job Titles Held:
Senior Vice President
Vice President of Integrated Health Services
Managing Director of Community and Behavioral Health Services
Associate Managing Director of Residential Services
Program Director for Children's Community Residences
Developmental Supervisor, Supervisor of Staff and Program Development, Unit Supervisor