(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Award-winning Hotelier and Senior Hospitality Executive with multi management roles, leading a diverse portfolio of successfully developed hotels, resorts, serviced apartments, restaurants and spas.

Experienced in all aspects of hospitality management including operations, business development, new openings, rebranding, and renovations. Focused on driving operational excellence by establishing strategic routes to meet commercial and organisational objectives and improving efficiency, productivity and reducing costs without sacrificing quality.


- Stakeholder engagement and relationship management
- Performance Management
- Business Development, Sales & Marketing Leadership
- Profitability & Cost Analysis
- Financials, Budget & Cost Management
- Policy, Process & Procedure Development
- Yield Management & Innovation
- Pre-Opening & Opening Management
- Brand Positioning & Messaging
- Market Optimisation
- Project Management
- Multicultural Team Leadership

Education and Training
Cornell University , Expected in Hotel Real Estate Investment & Asset Management Certificate : - GPA :
University of Auckland , Expected in Bachelor of Commerce : - GPA :
Sur La Table - Senior Vice President, Hospitality
Westlake, OH, 01/2016 - Current
  • Multi Management Role
  • Create a Hotels Division by purchasing underperforming hotels and building new hotels
  • Seconded to The Vineyard at Florence, on 600 acres, to manage multiple divisions, Hotel Division, Vineyard & Winery Division and Real Estate Division
  • Moved the Hotel Division to profitability
  • Upgraded the vineyard and doubled Wine Club Membership moving the division towards profitability
  • Launched the Real Estate Division and the selling of lots
  • Secretary of the Homeowners Association
  • Member of the Architectural Review Committee
  • Managed property upgrade and furloughed operation from, due to COVID 19 pandemic


2017 - Best Boutique Vineyard Resort in Texas

2021 - Top 10 Hotels in Williamson County

2021 - Wedding Wire’s Couple Choice Award

2021 - Gold and Silver Medalists San Antonio Wine Awards

Columbus Hospitality - General Manager
Highlands, NC, 01/2014 - 01/2016
  • 90 room boutique hotel; restaurant, bar & event space, of 8 Hotels before Ovolo Hotels
  • Responsible for the performance and day to day operation of the property
  • Responsible for budget creation
  • Increased room revenue 10% (ongoing) within 2 months
  • Move F&B from profit to loss within 1 months
  • Introduced dinner service within 5 months$1.1 million ahead of budget FY14
  • Managed transition, renovation and repositioning from 8 Hotels to Ovolo Hotels
  • Maintain highest service levels (ranked #1 hotel on Trip Advisor for Sydney for 2014)
  • Develop career pathing for team members
  • Direct reports: Front Office Manager, Food & Beverage Manager, Housekeeping Manager, Maintenance Manager, Accountant


2014 - Condé Nast Traveler 2014 Hot List

2014 - Australian Gourmet Traveler 100 Best things on Earth

2014 - Trip Advisor – Winner Travelers’ Choice Award

Sur La Table - Director of Hotel Operations
Arlington, VA, 10/2012 - 11/2013
  • Multi Management Role
  • Pre-opening 100 room 5-star boutique hotel
  • Opened 5 star serviced apartment brand
  • Appointed “Design Hotels”.
  • Employed PR company.
  • Increased marketplace awareness.
  • Employed pre-opening team.
  • Completed budgets
  • Sourced FF&E
  • Sourced IT software
  • Completed SOPs.


2014 - Australian Gourmet Traveller Best City Boutique Hotel

Sur La Table - General Manager
Las Vegas, NV, 05/2012 - 09/2012
  • Multi Management Role on 9000-acre property
  • Spicers Peak Lodge 12 suite luxury lodge with one hat restaurant and spa. A member of Luxury Lodges of Australia
  • Spicers Canopy 10 luxury tents with
  • Responsible for the performance and day to day operation of the properties
  • Moved property from loss to profit
  • Prepare budget and 90-day plans
  • Maintain properties “as new” condition
  • Worked with Regional Sales & Marketing teams to market and sell property to various market segments
  • Introduce new revenue streams and improve guest experience
  • Direct reports: Front Office Manager, Restaurant Manager, Executive Chef, Spa Supervisor, Executive Housekeeper, Handyman.


2012 - One Chef Hat (Queensland Good Food Guide)

Sur La Table - Operations Manager - Guest Services
Mclean, VA, 12/2009 - 05/2012
  • 40 suite 4000-acre luxury resort, a member of Luxury Lodges of Australia and Small Leading Hotels of the World
  • Pre-opening team.
  • On site operational residential manager.
  • Direct Reports; Front Office Manager, Housekeeping Manager, Day Spa Manager, Retail Boutique Supervisor, Security Supervisor, On-site sales and MICE management.


2011 – Conde Nast Traveller World Savers Award – Winner, Wildlife Category

2011 – AsiaSpa Magazine Awards – Winner, Eco-Spa of the Year

2011 - Conde Nast Travellers Award Best leisure hotel in Australasia

2011 - HM Awards for Hotel and Accommodation Excellence Winner in Best Regional property, Best Environmental Program categories

2010 - The Leading Hotels of the World, Overall Winner, Commitment to Excellence Award and Winner, Environment Category

2010 - Australian Hotels Association (AHA) National Awards for Excellence - Overall Hotel of the Year Award, Best Environmental Practice and Best Deluxe Hotel Accommodation

2010 - HM Awards for Hotel and Accommodation Excellence Winner in Best Unique Accommodation, Best New Hotel, Best Regional property, Best Hotel Chef, Best Environmental Program categories

2010 - Australian Gourmet Traveller Travel Awards, Best new Resort/Lodge

2010 - Emirates Hotels & Resorts, Winner in the Conservation Award Category, 2010 Tourism for Tomorrow Awards by the World Travel & Tourism Council (WTTC)

2010 - Australian Hotels Association (NSW) Accommodation Awards for Excellence: Outstanding Contribution to Tourism Award, Best Environment Initiative and Regional Deluxe Accommodation of the Year

2010 - Condé Nast Traveller 2010 Hot List

2010 - Condé Nast Traveller 2010 Hot Spa List

2010 - Travel and Leisure It List, Best 45 New Hotels in the World

2010 - Winner of the Luxury Travel Magazine Gold List Awards in the category of 'Which newly opened resort would you most like to visit'

Hersha Hospitality Management, Lp - General Manager
Pleasanton, CA, 11/2008 - 12/2009
  • 40 room 5-star independent luxury boutique hotel
  • Responsible for the integration of existing hotel culture with new hotel group culture (Mirvac) reporting to the Regional General Manager
  • Prepared budget
  • Implementation of Mirvac standards.
  • Managed the day-to-day operation of the property.
  • Introduced new revenue streams and improved service levels.
  • Reduced unnecessary cost and stock levels.
  • Worked with regional Sales and Marketing team to market and sell the property.
  • Direct reports: Food and Beverage Manager, Front Office Manager, Financial Controller, Reservations Manager, Executive Housekeeper, Executive Chef.
Adelphi Hotel - General Manager
City, STATE, 01/2007 - 11/2008
  • 40 room 5-star independent luxury boutique hotel
  • Responsible for the growth, improvement and success of the property reporting to the Owner
  • Responsible for moving the hotel from the end of administration to operation profitability
  • Opened a new Day Spa
  • Refurbished the restaurant and bar.
  • Other responsibilities include Sales and Marketing, Public Relations, managing the Body Corporate operation and communicating with building unit owners.
  • Direct reports: Front of House Manager, Executive Housekeeper, Accountant, Maintenance Manager, Hotel Chef, Food & Beverage Supervisor and Spa Supervisor


2008 - Best Boutique Hotel Melbourne by Trip Adviser

Rydges Southbank - Rooms Division Manager
City, STATE, 03/2005 - 12/2006
  • 304 room 4-½ star city conference hotel
  • With the GM, set the budget for financial year
  • Responsible for meeting targets for revenues and expenses on a weekly and monthly basis
  • Responsible for operational implementation of complete hotel refurbishment
  • Responsible for the operation of Rooms Division including yield management.
  • Direct reports: Front Desk, Telephones, Concierge & Porters, Reservations, Housekeeping, Maintenance
English :
Native/ Bilingual
Negotiated :
French :
Negotiated :
Activities and Honors
  • Cornell University Alumni
  • Cheltenham College Alumni

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School Attended

  • Cornell University
  • University of Auckland

Job Titles Held:

  • Senior Vice President, Hospitality
  • General Manager
  • Director of Hotel Operations
  • General Manager
  • Operations Manager - Guest Services
  • General Manager
  • General Manager
  • Rooms Division Manager


  • Hotel Real Estate Investment & Asset Management Certificate
  • Bachelor of Commerce

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