Senior Treasury Operations Specialist Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Productive Senior Treasury Operations Specialist with a track record of building internal processes to meet client objectives. Skilled in planning and coordinating logistics, creating detailed reports and handling and resolving escalated issues. Detail-oriented, analytical and versed in quickly solving complex problems. Customer service focused, dependable, and organized. Develops strong, lasting relationships with coworkers, supervisors and customers. Self-starter skilled in developing programs and processes to facilitate change to meet operating and financial objectives. A meticulous worker striving for the most effective and efficient way of completing a task. Proven ability to work proficiently on many levels while remaining focused on the details at hand.

  • Ability to analyze reports
  • Customer Relations
  • Written & Verbal Communication
  • Organization and Time management
  • Microsoft Office
  • Bookkeeping
Work History
Senior Treasury Operations Specialist, 11/2018 to Current
Baptist Health Care Navarre, FL,
  • Managed escheatment program of over 14,000 Unclaimed Property records including filing bi-annual reporting to states as well as assisting customers with questions regarding this process
  • Administer corporate credit card program
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Identified workflow improvements and worked with operations team to establish new procedures.
  • Developed and deepened relationships with customers, vendors and internal stakeholders.
  • Conducted daily deposit functions including reconciliation and uploading data to accounting system.
  • Assist with electronic fund transfer requests
Executive Assistant, 05/2014 to 11/2018
City Of San Antonio, Tx San Antonio, TX,
  • Fulfill all executive assistant duties for up to four Senior Vice Presidents Including managing complex calendars, travel schedules and expenses.
  • Developed strong relationships throughout all levels of business to ensure quality experiences for all customers – internal and external which facilitated in streamlining duties and process
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Lead senior management to streamline schedules and maximize productivity through effective time management
  • Coordinated technology necessary to ensure successful business discussions.
  • Organized and coordinated conferences and monthly meetings.
  • Distributed division-wide announcements, booked conference rooms and coordinated catering for annual staff development forum for 35 participants.
  • Trained junior office staff in correct procedures and reporting requirements.
  • Participated in various projects such as NY REG 210 implementation
Office/Business Manager, 11/1993 to 05/2014
Montpelier Broadcasting Inc City, STATE,
  • Managed business office through the growth of the organization, from one local radio station to forty stations nation-wide.
  • Oversaw monthly billing, collection and reporting functions for 600-800 customers.
  • Documented monthly and annual budgets, generated reports to track sales versus budgets for current year and previous years
  • Managed all AR/AP tasks for six radio stations, including credit card processing and reconciliation
  • Prioritized tasks to fulfill duties under tight deadlines.
  • Managed inventory to maximize revenue
  • Acted as liaison between customers and staff to provide a beneficial experience for both the business and the customer
  • Provided support to ownership and upper management through various administrative tasks and special projects
  • Developed and implemented office management procedures to increasing training team productivity and accuracy.
  • Administered all aspects of personnel functions, including HR duties and reporting, employee benefits, vacation scheduling and bi-weekly payroll.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Developed internal requirements which complied with national standards to minimize regulatory risks and liability across program.
  • Completed bi-weekly payroll for 15-20 employees.
  • Hired, mentored and trained office staff of 3 employees on proper administrative procedures and how to use radio industry specific programs such as Deltaflex and Marketron, keeping operations consistent and efficient for maximum performance. Conducted additional training of 6 additional employees located at other locations across the country.
Sales & Marketing Administrator, 02/1992 to 11/1993
Hampton Inn & Conference Center City, STATE,
  • Responsible for all front office duties of the hotel’s Sales & Marketing office.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained files for accurate and efficient information processing
  • Provided high level customer service for hotel staff and guests
  • Responsible for initial start-up, management and on-going training on sales database
  • Monitored guest services; maintained communication between corporate, retail, government and group accounts.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant solutions and services.
Bachelor: Arts Business Administration, Expected in 2017
Ashford University - San Diego, CA

summa cum laude

  • Member of Golden Key Honor Society
  • Member of Sigma Beta Delta Honor Society
Associate in Science: Science Travel/Hospitality Administration, Expected in 1988
Bay Path College - Longmeadow, MA,

cum laude

  • Dean's List
  • Member of Maroon Key Honor Society
  • International Association of Administrative Professionals
  • Notary Public

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Resume Overview

School Attended
  • Ashford University
  • Bay Path College
Job Titles Held:
  • Senior Treasury Operations Specialist
  • Executive Assistant
  • Office/Business Manager
  • Sales & Marketing Administrator
  • Bachelor
  • Associate in Science

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