Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Information technology leader with 11+ years experience in software development life-cycle, release planning, change management and product strategy in global, complex and regulated healthcare industry. Proven ability to combine vision and strong business acumen with well-developed program management and leadership qualities to deliver critical business solutions while maintaining executional rigor and effective collaboration with stakeholders and user community
  • Program & Project Management
  • Simplification and Process improvement
  • Budgeting and Resource Management
  • Vendor and Portfolio Management
  • Client Relationship Management
  • Change Management
  • Agile Methodologies
  • Product Lifecycle Management
  • System Integrations
  • Operational Excellence
10/2013 to Current Senior Technical Project Manager Publicis Groupe | Alpharetta, GA,
  • Develop IT strategy, prioritization and multi-year roadmap for Quality Information System (QIS) that serves 6000 Regulatory and Supplier Quality users as well as external suppliers
  • Manage wing to wing execution, issue resolution, program risks, resource allocation and vendor relationship for product lifecycle management platform 
  • Lead cloud migration of on-premise applications that will allow for increased operational agility and reduce existing infrastructure cost by 500%
  • Delivered Comprehensive Supplier Rating System program by centralizing quality and productivity data into a business warehouse achieving $400K of user productivity
2011 to 09/2013 IT Project Manager - Premarket GE Healthcare | City, STATE,
  • Led multi-year implementation of an application that handles global medical device registrations, managing 13 developers/ testers and $5M budget with 100% on-time releases
  • Managed $6M IT budget portfolio providing on-time monthly updates while coordinating with project managers to meet monthly and quarterly goals   
  • Drove simplification of IT systems and processes through better stakeholder engagement, project requirements gathering and effective project communication
  • Managed implementation of business intelligence regulatory reporting which provided visibility of global medical device registration
02/2008 to 11/2010 Service Integration Leader GE Healthcare | City, STATE,
  • Led on-time delivery of 10 interface requirements & design specifications for the TrackWise platform that handled over 1.6MM unplanned field service events
  • Collaborated with architects, middleware and service teams to drive design consistency across 26 service interfaces that resulted in 99.5% first pass yield 
  • Planned and executed 10 major releases across legacy service systems resulting in 100% interface up-time with no disruptions to business and IT stakeholders
2006 to 01/2008 Information Management Leadership Program GE Healthcare | City, STATE,
  • Implemented enterprise Change Acceleration Process (CAP) initiative training to 100 global project managers to drive project stakeholder engagement, identify engagement issues, and support CAP tool / process usage
  • Led IT deployment of electronic device history record (eDHR) for a Maternal Infant Care manufacturing site, retiring paper-based device history records which accounted for 60% of shop floor operations
  • Managed build and defect resolution of a $16M Oracle ERP upgrade project involving 25 developers, 1000 test scripts on Oracle standard functionality, and over 100 separate interfaces and customizations
Expected in 2005 Bachelor of Science | Management Information Systems (MIS) The Ohio State University, Columbus, OH GPA:
Training & Certifications
Leadership Program 
  • Information Management Leadership Program, 2008
Crotonville Leadership
  • Managing at GE (MGE), 2015                                            
  • Leadership Development Course (LDC), 2013                               
  • Effective Coaching Skills , 2012                                    
  • Building Essential Leadership Skills (BELS), 2012     
  • Foundation of GE Leadership, 2006           
Other Training
  • Certified Scrum Master Training, 2012                                     
  • Project Leadership Course, 2010                                                   
  • GE Healthcare Hero Award, 2011
  • Quality & Product Management CIO Award, 4Q 2013
  • Quality & Product Management CIO Award, 4Q 2014

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  • Senior Technical Project Manager
  • IT Project Manager - Premarket
  • Service Integration Leader
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  • Bachelor of Science

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