An accomplished IT professional with an extensive background implementing Data Warehouse and Business Intelligence solutions. Highly reliable, skillful leader with a recognized ability to build relationships and foster workplace collaboration. A PMP certified project manager offering a solution-oriented, flexible mindset; reliably functions in various project roles while leading cross-functional teams and using Agile or traditional project management methodologies. Comfortable working in deadline-oriented environments and adept at communicating effectively with non-technical managers and staff across various departments and levels.
Program / Project Management Change managementClient Relations,Budgeting and forecasting
Customer and Client Relation-orientedWork flow planningProject development and lifecycleCurrent PMP CertificationWaterfall framework
01/2007 to 01/2016
Senior Technical Project ManagerCompany Name － City, State
Facilitated the successful end-to-end delivery of numerous data warehouse and business intelligence solutions using Waterfall and Agile project management techniques.
Supported the EDW and Analytic divisions created release schedules, allocated resources, designing Teradata optimization reports and managing.
Created detailed project plans, defined tasks, and identified resources.
Managed multiple teams, concurrent projects and cross functional matrix resources.
Served as Scrum Master, managed burndown lists, and conducted daily stand-ups to collaborate with team and owner.
Ensured that business intentions were aligned to the DW/BI strategy and future state architecture.
Communicated status with team, stakeholders, and leadership; supported multiple roles to meet deadlines; Escalated issues when project at risk.
Organized and facilitated project meetings: Initiation, Lessons learned, Weekly Status, Executive Review, SME Engagement, and Implementation.
Led multi division effort to evaluate disease and condition management programs, assigned tasks, created presentations, designed graphs, facilitated meetings and created requirements document.
01/2005 to 01/2007
Technical Account ManagerCompany Name － City, State
Managed company relationships, serving as the primary liaison between clients and internal staff.
Point of contact addressing business needs, coordinating development efforts, validating deliverables, and identifying sales opportunities.
Provided development cost estimates; negotiated timelines for development, staging, and production environments; researched and resolved issues.
Worked with clients to define requirements and created statement of work (SOW).
Monitored project implementation and provided technical guidance to development team.
Created quarterly presentations for onsite reviews highlighting successes, identifying issues and opportunities.
Clients included Walmart, TXU Energy, Principal Financial, Humana, and BlueCross Blue Shield.
01/2000 to 01/2005
Manager of Data OperationsCompany Name
Directed eight full-time employees, responsible for developing ETL scripts, designing reports, quality assurance, and production support.
Supported the Account Management, Finance, Sales, and Development teams.
Processed over 200 data files each month, maintained SQL Server Jobs and Stored Procedures.
Optimized queries, defined indexes, Conducted database administration and ETL data migration operations on MS SQL Server.
Generated custom queries to resolve client issues and identify variances in the benchmark data.
Implemented metadata solution and automated SQL jobs reducing the processing time by 40%.
Formulated processes to track quality data collection to ensure adequacy, accuracy and legitimacy.
01/1997 to 01/1999
Senior Information Systems AnalystCompany Name － City, State
Created a Physician / Network database and reporting solution to support the Finance, Contracting, and Credentialing departments.
Established processes to update, load, and backup the data.
Wrote SQL queries to profile and model the data.
Created source to target mapping documentation.
Designed data transformation and integration scripts to standardize and cleanse data irregularities.
Created ad-hoc queries for gap analysis and quality assurance.
Provided technical support and coordinated database enhancements.
Education and Training
B.SUNIVERSITY OF NEBRASKA － City, Statedegree in business and science courses including mathematics, accounting, economics, statistics, business writing, biology, and chemistry.
Account Management, accounting, ad, Agile, backup, Big Data, biology, BI, business intelligence, Business Objects, business writing, chemistry, Cognos, client, Clients, Data Analysis, data collection, data migration, data warehouse, database administration, database, delivery, designing, documentation, economics, ETL, Finance, Financial, functional, graphs, leadership, managing, mathematics, meetings, MS Access, MS Excel, MS Project, My SQL, Network, optimization, Oracle, presentations, processes, Program Management, PROJECT MANAGEMENT, project plans, quality, quality assurance, reporting, Sales, Scrum, SDLC, scripts, MS SQL Server, SQL, SQL Server, statistics, strategy, Tableau, technical support, Teradata, Visio
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UNIVERSITY OF NEBRASKA
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