Seeking a challenging retail store management position where I can utilize my seven years of experience in retail sales to contribute management / leadership, interpersonal skills, positive attitude, and a talent for resolving problems to maintain fluid operations that would benefit the organization.
Self-motivated and Experienced retail store leader with more than seven years of active experience. Possess the required determination to improve performance with utmost sense of obligation and carefulness. Adept at problem solving, customer service, hiring and training to achieve a hardworking and effective staff. Equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing sales and reducing costs. Proficient at providing creative solutions to customer complaints. Trains retail associates on sales techniques and crisis management. Versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting. Familiar with all aspects of logistics, shipping and receiving and general warehouse operations.
Notable managerial qualities that can help in managing the work efficiently for achieving the store's goals:
Effective Communicator | Decisive | Delegating Talents | Ability to Listen | Organized | Naturally Persuasive | Desire and Ability to Solve Problems | Self-Starter and Finisher
Reorganized the sales floor to meet company demands. Established and maintained high traffic displays, resulting in increased sales. Displayed the appropriate signage for products and sales promotions. Rotated stock by code and receiving date.
Designed displays to make the store experience interactive and engaging. Arranged items in favorable areas of the store for optimal sales. Stocked and restocked inventory when shipments were received.
Managed vendor chargebacks and follow up. Researched current and past business performance using online systems and available reports. Effectively communicated and coordinated execution of the planogram with store management. Oversaw warehousing and storage practices and housekeeping. Operated powered lift trucks, pallet jacks and forklifts safely. Delivered excellent customer service by greeting and assisting each customer. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules to deliver outstanding customer service. Worked closely with the district manager to formulate and build store brand. Collaborated with store leaders to complete sales planner workload, reviewing sales and executing great LOD routines. Developed partnership with store leaders for creating and executing effective routines for location accuracy and backroom brand. Over the course of my employment I have managed execution by continually improving my LOD routines and raising the standard for the zone and overall hard-lines brand.
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