Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Detail-Oriented Car Washer exhibiting strong process management skills and mechanical aptitude. Mature Car Wash Supervisor with solid management background. Confidently guides teams to succeed in service and customer satisfaction. Ambitious student pursuing Business Management degree eager to contribute developed knowledge in management role. Skilled in customer obsession and delivering result in a face-paced settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. People-oriented Team Leader effective at successfully contributing to the overall business and positive customer experience. Maintains workplace culture consistent with organization's mission and values. Outstanding trainer of new hires on processes, safety and quality.

  • Register operations
  • Inventory rotation
  • Sanitation and safety standards
  • Inventory checks
  • Cleaning and sanitizing
  • Preparing food items
  • Equipment use
  • Machine Safety
  • Safe food handling
  • Effective customer communication
  • Stocking of food cases
  • Coordination
  • Food Services
09/2020 to Current
Senior Team Leader Giant Eagle, Inc. Braddock Hills, PA,
  • Processed vehicles correctly and followed all checklists required for closing.
  • Inspected vehicles for noticeable defects such as dents, scratches and torn upholstery.
  • Resolved customer complaints promptly to retain customer loyalty.
  • Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of vehicles.
  • Assisted management in the hiring process and new team member training.
  • Delivered outstanding service, including interacting with customers, answering customer inquiries and effectively handling any customer complaints.
  • Monitored team performance and reported on metrics.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Fostered positive employee relationships through effective communication, training and development coaching.
12/2017 to 10/2018
Car Wash Supervisor Giant Eagle, Inc. Carnegie, PA,
  • Detailed inside of vehicles, including scrubbing, shampooing and vacuuming the interior.
  • Greeted over 54 customers per day and averaged $1,500.00 in sales per shift.
  • Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
  • Accounted for all products utilized to assist with inventory control processes and purchasing objectives.
  • Inspected vehicles prior to selected service to identify any broken, missing or defective external parts.
  • Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
  • Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
  • Maintained all equipment in car wash and self-service areas, including vacuums, pressure washers and equipment.
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
12/2017 to 10/2018
Cavallari Gourmet - Meat Counter Cavallari Gourmet City, STATE,
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Gave exceptional customer service to all guests, including during peak business periods.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
Education and Training
Expected in
: Business Management
Seminole State College - Oviedo, FL,
Expected in 05/2019
High School Diploma:
Hagerty High School - Oviedo, FL

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School Attended

  • Seminole State College
  • Hagerty High School

Job Titles Held:

  • Senior Team Leader
  • Car Wash Supervisor
  • Cavallari Gourmet - Meat Counter


  • Some College (No Degree)
  • High School Diploma

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