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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Objective
A Senior Microsoft Engineer and System Administrator with a solid 20+ year track-record of steering the development, implementation, deployment, and optimization of infrastructure architectures to achieve maximum uptime across large, complex, and global IT environments. Manages IT/technical projects, including SCCM, patch management process design/implementation, and migrations to exceed quality objectives within all budgets and timelines. Provides support for large cloud virtualized infrastructures, flexible to resolve critical issues in 24/7/365 environments based on service level agreements, and manages client system lifecycles and current domain documentation using PowerShell, Visio, Word and Excel.
Skills
  • ESX / VMware 3.x ~ A+ Certified ~ MCSE ~ MCSA ~ MCPS ~MCTS ~ CCNA ~ HPE ATP
  • Cisco, License CSCO 12786596
Microsoft (SCCM, Windows Server, and Microsoft HPC) ~ Dell ~ HP ~ Manage Engine Products ~ Aruba ~ Cisco ~ ANSYS.
Relevant Experience
  • Managed Microsoft Security Patch Projects for Six Customer Accounts using SCCM, Manage Engine, and Shavlik.
  • Oversaw the Change Control Review Board to formulate strategic decisions on software change processes.
  • Lead VMware Architect: Selene Finance Account VSphere 4.0 upgrade.
  • Led Engineer: HPE Microsoft HPC (High Performance Computing) ANSYS Buildout using the Apollo series chassis.
Experience
SENIOR SYSTEMS ARCHITECT, 11/2011 to 01/2017
SaicHurlburt Field, FL,
  • Designed, developed, built, and tested technical solutions to support the infrastructures of each client/customer and empower them to meet their short and long term business objectives.
  • Documented all processes and solutions and ensured compliance with SOX mandates and security requirements.
SENIOR SYSTEMS ENGINEER, 05/2010 to 11/2011
Cox AutomotiveBoise, ID,
  • Successfully Researched, Developed, and Deployed Innovative Technology Solutions (Microsoft/VMware) and Automated Processes to maximize the technology infrastructure and meet the unique business, quality, virtualization, and efficiency goals for each client within their system capabilities and allocated budgets.
  • Provided Technical Support and Expertise to Complex and Escalated Client Performance Issues across a diverse product suite.
  • Composed Numerous Technical Documentation Guides, including the Windows Server 2003, 2008, and 2012 Server Install Guide and VMware documentation for the virtual server implementation across large global environments.
  • Supported Active Directory Processes for Group Policies, Data Migrations, and NTFS Permissions.
  • Installed, configured, and managed virtualization and cloud components in line with required security standards.
  • Authored standard operating procedures (SOPs), diagnosed and troubleshot issues, led migrations, developed weekly drive space reports on VMware file shares, and technical enhancements and solutions to maintain uninterrupted operations across an evolving environment.
SENIOR SYSTEMS ENGINEER, 06/2001 to 05/2010
Cox Automotive, , USA
  • Partnered with oil and gas organizations, including Equiva Services, Motiva, Equillon, Texaco, Pennzoil Lubricants, Shell Oil Product US and BHP Billiton to manage systems engineering processes/activities and IT projects, provide second/third level support to multi-site global enterprises with 10000 users, complete due diligence documentation, lead systems migrations/hardware configurations, and transition solutions for steady state support.
  • Served as the Lead Windows Project Engineer: Dynamic Desktop Rollout using HP Blade System c7000 with Flex10 connectivity, Documentum Disaster Recovery Blade Enclosure, and Documentum 6.5 Upgrade.
  • Directed the 5-Year Shell Global Microsoft Security Patching Project.
  • Maintained the global server list, coordinated server outages with refineries/global datacenters, deployed monthly patches out to 1000+ servers, and tested all patches.
  • Achieved the Firm's World Migration Record with 645 Migrations in One Week during the SOP US and Motiva GI migration reject.
  • Transitioned 200+ Servers from the Clear Lake DC to the Shell IC in 48 Hours with the Shell Datacenter move project.
  • Managed the CMDB Hardware Configuration Manager Project to maintain current records on infrastructure components and documentation on SOE build guides, serial numbers, asset tags, warranty information, and hardware configurations.
  • Supported 8 ESX Servers with 130 Intel images (Windows and Linux).
  • Lead Technical Engineer on the CA Network and Systems Management Project to design/install monitoring infrastructure and remote sites.
SENIOR MICROSOFT ENGINEER/CONSULTANT, to
SYSTEM ADMINISTRATOR, ,
  • A Senior Microsoft Engineer and System Administrator with a solid 20+ year track-record of steering the development, implementation, deployment, and optimization of infrastructure architectures to achieve maximum uptime across large, complex, and global IT environments.
  • Manages IT/technical projects, including SCCM, patch management process design/implementation, and migrations to exceed quality objectives within all budgets and timelines.
  • Provides support for large cloud virtualized infrastructures, flexible to resolve critical issues in 24/7/365 environments based on service level agreements, and manages client system lifecycles and current domain documentation using PowerShell, Visio, Word and Excel.
Lead Virtual Engineer, to
HIGHLIGHTED PROJECTS AND RESULTS, ,
  • VMware 3.51): Steered the physical to virtual (P2V) conversion of 80+ white box workstation grade machines running third party applications (SQL/EOL/homegrown) Completed the 24 Month Project in Only Six Months.
Education and Training
Bachelor of Science: Chemistry, Expected in 1992
OKLAHOMA STATE UNIVERSITY - Stillwater, OK
GPA:
Skills
A+ Certified, Active Directory, AD, ANSYS, Architect, ASM, ATP, Backup Exec, Backup, budgets,CCNA, Cisco, CA, Hardware Configuration, hardware, Network and Systems, cpu, Client, data warehouse, Database, DC, Dell, Disaster Recovery, Documentation, Documentum, Documentum 6.5, Due Diligence, Engineer, HP, Intel, Layout, LDAP, Linux, memory, MCSE, Excel, Exchange, Windows, window, Windows 3.x, 3.x, Word, Migration, Network, Oil, optimization, Policies, process design, Processes, quality, Safety, Servers, Shell, service level agreements, SOP, SQL, Symantec, System Administrator, systems engineering, Systems Engineer, Desktop Support, Technical Support, Technical Documentation, Technician, unique, Upgrade, Visio, Windows Server

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School Attended

  • OKLAHOMA STATE UNIVERSITY

Job Titles Held:

  • SENIOR SYSTEMS ARCHITECT
  • SENIOR SYSTEMS ENGINEER
  • SENIOR SYSTEMS ENGINEER
  • SENIOR MICROSOFT ENGINEER/CONSULTANT
  • Lead Virtual Engineer

Degrees

  • Bachelor of Science

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