Successful background maintaining efficient Airline and Airport systems by leveraging infrastructure and operational knowledge to enhance processes. Practiced troubleshooter with diagnostics procedure expertise and in-depth technical experience. Expert MS and Sabre System user. Systems Analyst skilled in engaging with stakeholders of all levels to facilitate requirements gathering and document as-is and to-be processes. Experienced in design, user acceptance testing (UAT), defect resolution and implementation of technical solutions. Over 17 years working with MS Office and Sabre . Knowledgeable Systems Analyst with history of progressive leadership and project management, including gathering requirements, developing user cases and delivering key initiatives. Excellent ability to align teams and drive collaboration and cohesion to complete projects on time and within budget. Subject Matter Expert (SME) in Airline and Airport operations. Strong understanding of diverse business intelligence methodologies to improve workflow, productivity and reliability.
Most unique accomplishment in my life.
A Day In The Life Training - 1998
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