Senior Strategic Relations Business Partner resume example

Responsible for individual book of business consisting of 85+ clients, 1,000+ worksite employees, and lead department and cross department projects.

Key Accomplishments:

• Served as the single point of contact at both client and employee levels for: on-site and virtual onboarding, presentations, and terminations, conducting onboarding and orientations, administered benefits (including medical, dental, vision, 401(K), commuter, life insurance, disability, time and attendance [leave/PTO/vacation] plans), payroll, COBRA, employment verifications, compliance regulations, risk mitigation, produce client reports, and act as general HR advisor for 85+ clients and 1,000+ worksite employe
• Cultivated and maintained C-Suite co-employment relationships between TriNet and 85+ clients
• Head intensive training sessions, and participated in TriNet’s mentor program to guide new team members
• Collaborated with TriNet Ambrose/Premier Financial Services Vertical Client Services team, team leads, and department heads to develop and improve cross-departmental communications and processes

Reported directly to the Managing Director and Head of Global Human Resources. Human resources coordination requires a strong degree of confidentiality. Office management includes liaising with vendors, managing cost, and ensuring overall smooth office operations.

Key Accomplishments:

• Demonstrated adaptability and flexibility through changing and often sensitive environment including through adjustment periods of four CEOs, two CFOs, and three General Counsels
• Strategic reorganization of 200+ global staff members during and after financial crisis, including closure of 3 international offices and 3 national offices
• Acted as change agent to improve employee relations through difficult company transition phases
• Maintained strong relationships with business partners across departments to enhance business needs
• Partnered on the HR Policy Development and Execution team
• Communicated with all levels of staff across time zones on diverse HR and organizational needs
• Managed recruitment activity and processes with hiring managers and executives
• Developed job descriptions/postings as well as interview guides
• Interviewed and onboarded new hires
• Tracked and managed staff reports
• Facilitated staff approval process and advisor to interviewing committee
• Facilitated new hire benefits/payroll orientation on a company-wide basis
• Administered quality/performance improvement initiatives
• Assisted with COBRA required notification and requests and maintained personnel files
• Planned, designed, and Clairench events while managing all project elements within time limits
• Managed office operations with an emphasis on quality and cost savings
• Collaborated with cross-functional teams throughout organization to streamline operation efficiencies and seek opportunities for improvements
• Successfully managed office expansion and negotiated with vendors for a 30% cost reduction

Completed HR internship (Grade: A) and remaining courses for B.A. degree during full-time employment at CIFG. Reported directly to the Senior Director of Recruiting, Training, and Development.

Key Accomplishments:

• Researched and formalized internship program, and connected and developed relationships with prominent universities and their career development departments
• Led candidate telephone screens for Sales positions throughout the Louis Vuitton Moet Hennessy group of companies
• Planned and coordinated large group orientations comprising of global employees at all levels
• Designed exit interview questionnaire to be used throughout the organization
• Systematized Corporate Social Responsibility materials to be globally distributed
• Managed Bulgari’s Employee Rewards Program