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Senior SQA Engineer Manager Resume Example

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Trong
Doan
Professional Summary

Detail-oriented and motivated individual with 15+ years of experience in software development with exceptional programming, management and communication skills is looking for an exciting role. Leadership: 5+ years of experience in people management, within a high growth and fast paced enterprise environment.

Skills
  • Agile with Scrum/Sprints, Iterative, and Waterfalls.
  • Test Planning: Scoping, estimates, strategy, presentation, coordination, resources (on/off shore).
  • Risk Management: Identify risks and plan best cases approach for risk mitigation
  • Implementer/Mentor: QA processes, techniques, standards in non-structured business cultures.
  • Test Case Management: Managing test cases with/without requirements/designed docs.
  • Defect Management: Tracking, reporting, and defect triage/management meetings.
  • Test Execution: Android/iOS Native and Web app, Soap/Rest API, databases, network, security.
  • Test Types: Functional, Regressions, Integration, Smoke, System, UAT, Usability,
  • Production verification/smoke test, site reliability, load/stress/performance
  • Testing.
  • Automation Tools: Selenium Web driver, Selenium Grid, Pytest, PyAutoGui, XCode, Appium,
  • Jenkins/Hudson, Saucelabs
  • Automation Language: Java, Python, Perl, JavaScript.
  • API Tools: REST-Assured, Postman, SoapUI, Insomnia. JMeter, apigee, Katalon.
  • Database: Oracle, MariaDB, Postgres, MySQL, MongoDB
  • Authentication Source: Active Directory (AD), LDAP, SAML, Kerberos
  • Database: Oracle, MariaDB, Postgres, MySQL, MongoDB
  • Automated Apps: Native, hybrid, desktop and web applications.
  • Performance Tools: Locust, JMeter and Gatling.
  • Build and Release: Jenkins, Dockers, CI/CD, Github/SVN.
  • Monitor/Logging: Grafana, Kibana, Splunk, CloudWatch Logs.
  • SAAS: Salesforce, O365, Box, Google Apps, AWS, Dropbox, Concur and Slack.
  • Cloud: AWS, Google Cloud, Microsoft Azure
  • Projects: Identity Access Management, Single Sign On, Data Loss Prevention (DLP),
  • Symantec Validation and ID Protection (VIP)
  • 3D, Data Analysis, Meetings, Python, Websites
  • Active Directory, Database, Mentor, Quality, Web page
  • AD, Databases, Access, QA, Workflow
  • Advertising, Delivery, Office, Reality
  • Agile, Engineer, Migration, Reporting
  • API, Functional, MySQL, Requirement
  • Approach, Hiring, Network, Risk Management
  • Automate, Java, OCR, SDLC
  • Automation, JavaScript, Oracle, Scripts
  • Automation Tools, LDAP, Performance analysis, Soap
  • C, Team lead, Perl, Strategy
  • CD, Leadership, Policies, Structured
  • Hardware, Loss Prevention, Postgres, Symantec
  • Continuous improvement, Director, Process improvement, Validation
  • Conversion, Managing, Processes, Web applications
Education
San Jose State UniversitySan Jose, CABachelor of Science
Work History
San Jose State University- Senior SQA Engineer Manager
Sunnyvale, CA01/2019 - Current
  • Responsible to certify company key products include both hardware and software.
  • Manage day to day activities of Software Quality Engineer and Build Engineer within an agile environment.
  • Implement and design Application Manager that allows global customer to get nightly updates automatically (a brand new product that replaces zSpace legacy deliverable method).
  • Develop test plan, test suite, automate and execute tests on Software UI, APIs, micro services, data platform and end to end integration.
  • Responsible for both manual/automate testing and delivering software releases.
  • Working directly with Software Developers, Product Managers, Sale Engineers, Customer Success Managers and from IT admins to C-class executives.
  • Coordinated and participated in daily scrums, backlog refinement, grooming, sprint planning, sprint reviews, and retrospectives across the company.
  • Implementing QA Metrics, Processes and Methodology that help measure Development / QA Rate of Improvement.
  • Build a strong global quality team by hiring and developing strong quality managers, establishing and actively managing performance expectations, and providing training opportunities to staff.
  • Demonstrate good leadership by providing an objective, high energy, consistent work ethic that promotes respect for the individual.
  • Design the 3D objects virtual reality automation framework using python, pyguiauto and optical character recognition (OCR).
  • Design a framework using pytest and python to automate Web API automation, and all Web Browser platforms used for Sanity, Smoke, Acceptance, Feature and Regression tests.
  • Design Code Coverage and Performance Load Test for a 3 weeks release cycle for Production Deployment.
  • Design framework to measure API stress/load/performance test using Locust and integrate Web browser automation test case into Locust to measure UI performance/load test across multiple region using AWS technology.
  • Performance analysis and testing high network traffic using Jmeter.
  • Define test methodologies and automation framework to provide high tests coverage.
  • Define and own the QA methodology with metrics-driven continuous improvement, analyze metrics and implement continuous process improvement.
  • Manage the team on multi-threaded project deliveries ensuring resource planning, schedules, and risk management.
  • Analyzes test data and provide feedback for making process improvements.
  • Design from ground zero for Continuous Integration and Continuous Development (CI/CD) for 3D object model automation and qualification for builds and migrate to Production.
  • Responsible for Development, Regression and QA build and release for all zSpace Software and on/off shores third party software.
  • Responsible delivery localization and internationalization applications.
Symantec Corporation- Principal SQA Engineer Lead
Mountain View, CA01/2010 - 01/2019
  • Responsible for certifying the backend (internal and external Rest API) for the Malware/Vulnerability Scan and Detection product run nightly, scan millions of websites and generate Malware/Vulnerable Report.
  • Responsible for Rest API, Frontend and Backend Module, Code Coverage and Performance Load Test for Single Sign On, DLP on Cloud (Hydra), VIP (Validation and ID Protection – an identity and access management) and Symantec Access Manager (Active Directory, LDAP, Office 360, Box, Dropbox, Google Apps and AWS).
  • Design and responsible automating Rest API, UI and Mobile Application using Java and Selenium.
  • Create and implement QA Methodology, Test Management Plan, Defect Management Plan, Code Migration Plan, test scripts, automation, overall test policies and procedures and Workflow Processes.
  • Provide technical directions and support to team lead and test engineers from cross-functional teams.
  • Work collaboratively and proactively with QA teams, Development and others to design and develop effective automation solutions, debug issues and resolve bugs.
  • Implemented automation framework for Rest/Soap Api and UI Web using Selenium, python and pytest following page object model.
  • Implemented mobile automation framework for mobile browser and native app using Selenium, python and appium to run tests on Android and Iphone real devices and Android/iOS Simulator.
  • Implemented automation test suites for sanity/smoke/feature/regression/performance to qualify product build as part of CI/CD process.
  • Implemented BurpSuite uses Jenkins to run the deep security scan integrated with UI automation and run every week to provide the security risk report.
Yahoo Inc- Software QA Engineer
Sunnyvale, CA01/2006 - 01/2010
  • Project: Spider-Web(Y! music), Behavior Targeting, Digits(Big Data), Consumer Profile, Conversion tracker, Advertising Analytics, and Yahoo Japan, Data Analysis, Analyze Conversion and ROI.
  • Tested products that deal with terabytes of data using highly parallel systems.
  • Designed backend automation using Perl.
  • Design and develop a Data Quality Module to validate all real recorded data in warehouse which is used for some of Yahoo 's data feeds.
  • Develop test plans and test cases for binary, component and end to end testing for both US and Japan products.
  • Automate several GUIs using Selenium and other Y! Internal tools.
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Resume Overview

Companies Worked For:

  • San Jose State University
  • Symantec Corporation
  • Yahoo Inc

School Attended

  • San Jose State University

Job Titles Held:

  • Senior SQA Engineer Manager
  • Principal SQA Engineer Lead
  • Software QA Engineer

Degrees

  • Bachelor of Science

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