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senior special agent dayton resident office resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Senior Special Agent with 24 years of experience who thrives in high stress environments which require excellent decision-making skills while maintaining a calm demeanor. Proven leader in operations management, strategic planning and team supervision. Results-oriented law enforcement and investigation specialist with 17 years of experience in coordinating investigations, researching and reviewing case files and conducting interviews.

Skills
  • Executive Protection
  • Firearms Proficiency
  • Emergency Medical Technician
  • Surveillance Equipment Use
  • Program Manager of Cyber Fraud Task Force
  • Coordination of Cyber Resources and Assignment of Forensic Examiners
  • Excellent Public Speaker serving as Ambassador for National Center for Missing and Exploited Children (NCMEC)
  • Investigative Expertise
  • Identity Theft, Access Device Fraud, Counterfeit, Financial Crimes and Protective Intelligence Case Experience
  • Federal Judicial Procedures Knowledge
  • Local & Federal Grand Jury and Trial Court Testimony
  • Extensive Researching Skills
  • Financial Records Handling
  • Serving Federal Search Warrants
  • Experience Locating Individuals
  • Conducting Federal Arrest Warrants Safely
  • Controlled Tactical Operations
  • Surveillance Procedures
  • Overseeing Undercover Investigations and Undercover Agent Experience
  • Criminal Investigation Coordination
  • Report Preparation and Documentation
  • Evidence Collection and Preservation
  • Experienced Interviewer for Suspects and Witnesses
Experience
Senior Special Agent - Dayton Resident Office, 07/2009 - Current
U.S. Secret Service City, STATE,
  • Served as Acting Resident Agent in Charge for more than 2 years while assigned to the Dayton Resident Office.
  • Coordinated security operations, equipment and personnel to provide protection for assigned Protectees of this Service while visiting the Dayton, Ohio area.
  • Built effective working relationships with law enforcement professionals, resulting in improvements in protection and case investigations.
  • Recommended policies, procedures and strategic goals to meet agency requirements.
  • Coordinated the initiation of the Southern District of Ohio ElecClaireic and Financial Crimes Task Force in 2013.
  • Completed monthly and quarterly reports summarizing Cyber Fraud Task Force activities and spending.
  • Created annual budget requests for the Southern District of Ohio Task Force for 10 years while serving as the Program Manager.
  • Successfully completed and spent the exact budget for the largest Cyber Fraud Task Force in the USSS multiple years while serving as the Program Manager for the Southern District of Ohio Task Force.
  • Coordinated manpower and financial resources for the Southern District of Ohio Task Force for more than 10 years.
  • Ensured continued training requests were met.
  • Provided on-the-job training and mentoring to new Agents working criminal investigations involving multiple states and jurisdictions.
  • Prepared legal documentation including federal search warrant affidavits and federal arrest warrant affidavits.
  • Monitored wide-ranging investigations involving undercover work.
  • Developed and directed training programs for new employees.
  • Executed search warrants on properties suspected of illegal activities while following protocols to maximize personnel safety.
  • Provided detailed reports on all investigative activities.
  • Investigated crimes, gathered evidence and made arrests.
  • Testified as an expert in local and federal grand jury proceedings, local criminal courts, and U.S. District Court trials.
  • Requested grand jury subpoenas and compiled evidence for use in criminal cases and court hearings.
  • Examined criminal backgrounds and reviewed financial records.
  • Assisted with apprehension of suspects in accordance with federal arrest warrants.
  • Examined CCTV footage, phone records and other details in counterfeit and financial crimes investigations.
  • Kept track of suspicious individuals with help of surveillance equipment.
  • Interviewed witnesses or suspects to obtain intelligence on illegal activities.
  • Created and filed reports to document investigative activities.
  • Assigned as an Ambassador for the National Center for Missing and Exploited Children (NCMEC). Gave safety presentations to children and trained adults on how to keep children safe online.
  • Coordinated and attended recruitment events for Special Agents and Uniformed Division Officers.
  • Conducted Security Interviews and Background Investigations for applicants and current employees.
  • Assigned as the TSCO.
  • Served as the the Pandemic Disease Coordinator from 2020-2022 ensuring the safety of the entire Cincinnati District workforce.
  • Coordinated the Medical Liaison on advances for the President and other protectees during the pandemic to ensure the Protectee's safety.
  • Served as the Asset Forfeiture Coordinator.
  • Oversaw the Confidential Funds account as the office cashier.
  • Monitored ongoing situations and conducted Protective Intelligence investigations to review threats directed toward USSS Protectees.
  • Conducted domestic and foreign multiple Protective Advances including Site, Intelligence, Countersurveillance, Transportation, and Medical Liaison for USSS Protectees.
  • Briefed and trained command level state and local law enforcement on protection operations prior to the start of Presidential Campaign years.
Special Agent - James J. Rowley Training Center, 07/2006 - 07/2009
U.S. Secret Service City, STATE,
  • Trained new Special Agents on how to conduct Protection advances, visits, and work as a shift for small and large details.
  • Trained Uniformed Division Officers on post standing and general protection principles.
  • Mentored new instructors on teaching strategies and standard procedures.
  • Assessed training requirements and devised effective class plans.
  • Prepared hard copy training materials, module summaries, videos and presentations.
  • Created tests, exercises and role-plays for courses to verify new trainee competency.
  • Collaborated with internal business partners to create industry-specific course content.
  • Explained goals and expectations required of trainees.
  • Developed skill-specific training programs to promote recruit development.
  • Developed complete training programs and led training using expert learning techniques.
  • Evaluated processes, employee performance and training progress to determine additional training needs.
  • Documented training activities and changes to analyze program effectiveness.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Scheduled training sessions based on availability of classrooms, equipment and instructors.
  • Created practice exams, exercise documents and interactive videos from older content and updated course materials.
  • Scheduled training instructors to ensure coverage of all academy classes while also providing instructors for post standing assignments.
Special Agent - Ford Protective Division, 04/2003 - 07/2006
U.S. Secret Service City, STATE,
  • Prevented security breaches by analyzing systems and researching risks.
  • Ran routine security checks, suggesting improvements as necessary.
  • Evaluated employees, baggage and shipments to assess security and compliance.
  • Guarded restricted areas to prevent unauthorized entry.
  • Recorded required data for incident reports quickly and accurately.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured Protectees and their premises.
  • Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Protected property entrances by scanning individuals and bags via manual checks or x-ray machinery propr to entry.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Conduct Countersurveillance
  • Coordinated Foreign Advances for former Presidents traveling outside of the United States
  • As the Operations Agent oversaw protective detail and managed scheduling and resource allocation including relocation of the entire detail for multiple months from CA to CO each year.
  • As a Shift Leader addressed problems quickly and reported clear information while working under minimal supervision.
  • As an EMT responded to medical emergencies and assessed the necessity for advanced care.
Special Agent - Cincinnati Field Office, 03/1999 - 04/2003
U.S. Secret Service City, STATE,
  • Completed weekly and monthly reports summarizing activities.
  • Provided detailed reports on all investigative activities.
  • Built effective working relationships with law enforcement professionals, resulting in improvements in surveillance and case investigations.
  • Prepared legal documentation for court action.
  • Investigated crimes, gathered evidence and made arrests.
  • Gathered evidence for court cases and appeared in court.
  • Monitored wide-ranging investigations.
  • Provided evidence for criminal and civil cases and court hearings.
  • Wrote affidavits for federal arrest warrants and safely made federal arrests.
  • Examined criminal backgrounds and located suspects.
  • Executed search warrants on properties suspected of illegal activities while following protocols to maximize personnel safety.
  • Investigated crimes, checked into claims of suspicious activity on properties and interviewed witnesses.
  • Assisted with apprehension of suspects.
  • Worked undercover on assignments.
Education and Training
Bachelor of Arts: Political Science, Expected in 05/1995
-
University of Akron - Akron, OH,
GPA:
Status -
  • Additional Coursework in Economics
Additional Information
  • Active TS/SCI clearance
  • Member of WIFLE
  • Member of FLEOA
  • Member of NARFE

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Resume Overview

School Attended

  • University of Akron

Job Titles Held:

  • Senior Special Agent - Dayton Resident Office
  • Special Agent - James J. Rowley Training Center
  • Special Agent - Ford Protective Division
  • Special Agent - Cincinnati Field Office

Degrees

  • Bachelor of Arts

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