senior software engineer resume example with 16+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
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Summary
Experienced Program Manager with 16 years of expertise in developing effective Transformation programs for IT industry. Strong background in guiding IT teams in prioritizing and enhancing quality assurance initiatives, risk management and on time delivery. Talented leader in coaching, training and delivering products on time within the operational constraints. Expert in controlling schedule and cost and creating reports used to keep stakeholders updated.
Skills
Program leadership
Performance monitoring
Project coordination
Systems and automation applications
Team building
Multitasking
Leadership
Product development
Contract development and management
Issue and conflict resolution
Planning
Team management
Experience
Senior Software Engineer, 06/2021 to Current Caci International Inc. – Reston, VA,
Created and reviewed assets for software releases.
Collaborated with agile development team to test, develop and maintain software applications.
Delivered software solutions consistent with product roadmap, release plan milestones and key performance indicators.
Evaluated software development project plans and recommended adjustments.
Analyzed solutions and coding fixes for software problems.
Kept software systems current with latest patches and current licenses.
Analyzed project requirements to find bugs and eliminate issues.
Reviewed, analyzed, and recommended software solutions for specific project needs.
Program Manager (Nationwide Insurance), 11/2013 to 06/2021 TATA CONSULTANCY SERVICES LTD – City, STATE,
Built high-performing teams, personally interviewing, hiring, training and coaching new members and continuously appraising performance and resolving shortcomings.
Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestone updates.
Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
Monitored and created reports showcasing program outcomes to communicate results with clients and stakeholders.
Developed programs and initiatives to support organization's long-term goals.
Designed and implemented standard operating procedures in various departments for optimal efficiency.
Maintained scheduling and optimal quality standards to keep audiences informed or entertained.
Supervised employees and oversaw operations for programs to ensure success and generate $8 Million/Year in revenue.
Verified contents of project deliverables met expectations, contributing to early warning detection, problem triage and execution of effective solutions.
Refined program efforts to meet defined objectives by implementing timelines, budgets, dashboard monitoring and quality assurance methods.
Led business development evaluation and business analysis.
Planned the automation initiatives for cost optimization and improve productivity
Identified potential risk exposure to develop corrective action plans.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and KPIs.
Project Lead (USAA), 02/2005 to 10/2013 TATA CONSULTANCY SERVICES LTD – City, STATE,
Troubleshot and resolved problems with programs and systems.
Collaborated with engineers to produce timelines, production roadmaps and scenario plans.
Participated in designing diagnostics and quality assurance frameworks to analyze completed solutions.
Employed strategies such as object-oriented development, data modeling and pre-existing design patterns.
Guided personnel on overall project direction and alignment with prescribed business goals.
Performed peer reviews of technical projects, providing feedback to production staff and senior personnel.
Coordinated installation of updated computer programs and systems.
Directed 8-person team of personnel specializing in executing planned technical updates.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Developed technical solutions to resolved complex range of problems.
Set up automation frameworks, tools and methodology to assist future users and streamline automation.
Designed and implemented efficient strategies for converting current applications.
Education and Training
Bachelor of Engineering: Electronics And Communications Engineering, Expected in 04/2004 to University of Madras - Chennai, GPA:
Certifications
Project Management Professional, PMI - 2015
Process Improvement, TCS - 2020
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Additional Information
A PMI certified project management professional with over 16 years of comprehensive experience in IT industry. Extensive experience in managing transformation programs . Involved in delivering the projects of various sizes across various development methodologies. Experienced in a multi-vendor environments and supporting cross-functional project teams. Experienced with handling larger teams across the locations. Manage expectations from various stakeholders and deliver project objectives with strong customer centric approach. Effective handling of Risks throughout the project lifecycle. Extensive experience in End to End product life cycle, from Inception of the project till establishing the Run Operations. Excellent Problem solving capabilities with exceptional interpersonal and communication skills. Experienced with people Management (Hiring and Performance Appraisals). Experience with Talent Acquisition and building stronger teams.
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